Voting API help

I try not to post support request here....but I'm really stuck.

For me, either a module works or it doesn't work....never have I had a module that works sometimes, and not work at other times.

VotingAPI is used on a site I'm helping out with and it seems to be crashing (just that one module, not the entire site). I've posted the issue here a week ago but there have been no replies. I'm grasping at straws for help.