Web conferencing is becoming more an integral part of how we collaborate yet we seem to have problem upon problem and every time try out different services. Webchick said happy to hear about alternatives that are as inclusive as a phone, I believe the open source ones will connect using asterisk.
We've had issues on call quality, costs, scaling, so thinking a little longer term would it be good to investigate investing in our own infrastructure for this? Or perhaps work with other projects who may have similar issues?
Here's a few links:
I've played with the demos before and played around with red5 a bit but don't have an idea of what infrastructure would be needed to get started.