Drupal Website Administrator | Sony Music

I. Job Summary:

Sony Music is looking for an experienced, full-time, on site (no telecommuting) Website Administrator (official title is Analyst, Online Content and Community). The Analyst, Online Content and Community functions as a website administrator/producer, participating in ongoing projects as well as new site launches. We have a network of over 100 artist websites and portals running on the Drupal CMS/Framework.

The Sony offices are in midtown Manhattan. The company offers competitive
salaries and a comprehensive benefits package.

II. Essential Duties & Responsibilities:

The Analyst’s responsibilities may include, but will not be limited to:

• Ongoing communication with label representatives and help in trafficking requests for changes, new features, bugs, etc.
• Day-to-day technical implementation of web offerings and community moderation for leading music web properties.
• Work with various content management systems to prep, organize and publish video, photos, user submissions, etc.
• Participate in ongoing QA efforts, troubleshooting and ticketing issues
• Help manage site launches and day to day upkeep and admin of existing sites.
• Coordinate with other members of the team to make sure content is ready for site launches.

III. Education and/or Experience:

• Must be technically savvy and proficient in PhotoShop and basic HTML (some CSS a plus).
• Experience using a CMS (preferrably Drupal) and familiarity with graphics manipulation.
• Strong attention to detail.
• Able to work in both Mac and PC environments.
• Able to prioritize multiple tasks and maintain deadlines.
• Able to troubleshoot and resolve issues quickly and efficiently.
• Excellent verbal and written communication skills
.
• 2 years of experience recommended.
• Ability to work quickly and without supervision
• Enjoy making lists and organizing information, specifically related to music and artists.
• Interest in New Media, Online industry
• Familiarity with online social networks/trends
• Experience in high volume customer service environments a plus
• Able to navigate technical customer service conversations with ease and empathy

Note: this is NOT a design job, this is NOT a web development job. :)

TO APPLY FOR THIS POSITION:
send the following to: suzi dot arnold at sonymusic dot com
* resume (pdf preferred)
* letter of interest
* any drupal specific sites/experience
* salary requirements (really)