Client Advisors | Acquia

Help Acquia hire more rock stars and get a bonus!
Would you like an extra $2,500 in your pocket? We want you to help! At Acquia, we know that the best people are referred by our trusted networks. Refer a friend to join our team and you could collect a $2,500 bounty! Here are the details:

1. Get your mate's information to us between August 1 and August 31, 2010
2. Email the awesome resume to careers@acquia.com with "Friends of Acquia Referral" in the subject line, don't forget to include your contact details as well
3. Your bounty will be received after your mate has been working with Acquia for 30 days as a full-time team member

Drupal rules ... and Acquia rocks!

At Acquia we are always looking for the best of the best. We look for people that are passionate, intelligent, full of integrity, and are super stars (or future super stars!)

We are an open source company that values community, free speech (and beer) and technical software innovation that you can't find in other companies. We're a fast growing, hot startup company that wants to help make Drupal the world dominant Social Publishing platform. We are always searching for Software engineers, support and professional services consultants, and sales and marketing stars. Join us as we help change the way people think about Social Software. All of our positions are located in Woburn, Ma.

Client Advisors and Consulting

Phenominal customer support is what we're about. Geeks and proud of it. Drupal Support consultants, professional services Drupal consultants and project managers.

*      Client Advisors

Acquia is looking for Drupal experts to join our customer support team to help us provide exceptional service to our growing customer base. We need smart, focused and determined individuals who have a proven ability to listen, read between the lines, and diagnose and solve problems efficiently. You will join a dedicated support team that is helping customers all over the globe overcome obstacles related to their websites. As part of that team, you will interact directly with our customers and partners to resolve technical issues in a timely manner, be responsible for all communications needed to develop and maintain excellent customer relationships, work with engineering to find fixes, workarounds and identify defects, and contribute to the continuous improvement of our support services and infrastructure.
Essential Skills and Characteristics

* 1 – 3 years of Drupal experience and astute diagnostic skills
* Exceptional verbal and written communication skills
* A compulsion for creating order out of chaos. You’re a puzzle-doer.
* Methodical approach to problem solving
* A penchant for turning over all the rocks and resolving issues thoroughly.
* Ability to install and configure Apache, MySQL, PHP, (LAMP/XAMP/MAMP stack)
* Aptitude for building, configuring, and troubleshooting a variety of Drupal site recipes (multimedia, social networking, brochure sites, and so forth)
* Understanding of network protocol layers, security layers and domain models
* Bachelors or Masters in Computer Science or a related discipline

This position is available at Acquia’s main office in Woburn, MA just north of Boston.