Recent discussions
Requested features
Last updated by davidhernandez on Fri, 2011-03-11 18:15
This is a wiki page where everyone can posted their requests.
Flags
Voting
Project link filter (dopl) or something similar
Automatic documentation recommendations
Q&A Ideas
After the core conversation at DrupalCon I came up with a couple of ideas that would be helpful for supporter givers (and support receivers).
- Can we please, please, please, please, please, please use dopl or something similar in Q&A posts? It's 2011 and I still have to type out link elements in HTML.
- Q&A should also direct people to documentation pages or better yet use Apache Solr to produce recommended documentation pages for a particular Question.
The What and Why
Work is being done now to overhaul Drupal.org's support infrastructure. See Susan's blog post for a more detailed explanation of the issues, and proposed solution - http://binaryredneck.net/node/175 . Some summary is below.
Development site here - http://support.redesign.devdrupal.org/
Read more
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About the Drupal Support Team
The Drupal Support Team was created at DrupalCon Chicago 2011 to help improve the support experience for support-givers and those seeking help.
This group is NOT for seeking Drupal support, or asking questions about how to make Drupal work.
Current objectives include:
- Creation of a new question-and-answer support venue on Drupal.org
- The eventual deprecation of forum and mailing list as support venues so that there is a single destination for all support.
- Simplifying the act of providing support, so more people can easily provide support.
- Providing a clear path from newbie to intermediate Drupaller, to active community members and beyond.