In february 2012, a usability study of Drupal 7 was done at Google.
…to gain insight into how non-engineering, tech-savvy users interact with the Drupal content management system when they first begin using it.
Videos will be posted soon, watch this space. The testing team will meet again this week to compare notes. Use this page and the comments to add yours!
01.02.2012
Participant 1:
http://lullapad.com/sdjauRi6bE
Participant 2:
http://lullapad.com/OtAN8HzQxn
Participant 3:
http://lullapad.com/BcBsSyNqCu
Participant 4:
03.02.2012
Participant 5:
http://lullapad.com/ZjFfO0IrvX
Participant 6:
http://lullapad.com/3GBR3rmkhA
Participant 7:
http://lullapad.com/K02z64Qpps
Participant 8:
http://lullapad.com/TJnXLmQZte
Comments
Added logs of participants 5
Added logs of participants 5 and 6.
This is superb! Any plan on
This is superb! Any plan on how we should go about doing the analysis?
Dharmesh Mistry
UX Researcher | Acquia,Inc.
Added a link to this wiki at
Added a link to this wiki at http://drupal.org/node/1427940 (for now at least; we can remove it if needed when we have the final results).
Raw brain dump
Incomplete observations I made during the testing (in no particular order). Some of these have issues associated with them already.
More usability indeed
This is a really awesome report and I appreciate that you guys have taken time to go through these tests with average users.
I do think that the nomenclature can be misleading or confusing as I have a few clients who really don't understand how to modify and change things in D6 at present (I realize we are talking about D7 but it all applies).
Totally understandable and a wow for me.
This makes me really want to focus more attention on my development in terms of making it more usable.
Shane Bill
Freelance Web Developer
Clarification Question
Hi xjm,
Garen and I just went through your notes. Thanks so much for writing this out, it's great to see we are thinking of many of the same issues. I was hoping you could clarify exactly what you mean by "local tasks" like you specified here:
"the local task links in admin menu confused everyone"
Thanks!
sub-tab menu items
The local tasks are the sub-tabs on a given page, like "view" and "edit" for a node, or "list," "edit," "manage fields" etc. for a taxonomy vocabulary. In the current version of admin_menu these are exposed in the menu structure, but without the context that they would have on a full page.
Here's the admin_menu issue for it:
http://drupal.org/node/946736
I have been watching the
I have been watching the posts on these testing, very interesting. Once thing I would like to add is a known issue from almost every user i have talked to. In D6 i created some code to tackle this issue in a custom block. for D7 i created a module to handle it, but in any other words its a massive problem.
How do I create content?
Where is my profile?
(if privatemsg is installed) where are my messages?
Forgot to add the module link
Forgot to add the module link http://drupal.org/project/user_details
Added participants 7 and 8
I found them in two different XChat logs, so 7 has unix timestamps and 8 has UTC. (I'm not sure why XChat has logs in two places...)
I'm missing the first couple of minutes of user 8, while I was trying to get XChat to start logging again.
weight selection widget
This feedback is great! Being so familiar with Drupal now, I lose sight of what is clearly unintuitive.
One quick thought: rather than raw numerical menu weights, could we have ordinal numbers: 1st, 2nd, 3rd, etc.?
Also, since previews usually do not preview with CSS (at least in some instances) can we warn users of this, add the css, or eliminate the preview? And can we warn users that the preview links are live and will take you away from your unsaved edits?
Christopher Pelham
Director
CRS (Center for Remembering & Sharing)
http://www.crsny.org
CRS (Center for Remembering & Sharing) is an arts & healing center located just south of Union Square in Manhattan.
The one that gets me the most
The one that gets me the most on Drupal is the Views so many options that unless you spend hours in there setting parameters and going to look you don't have any use for it.
I have over 200 hours with Drupal and I am still daunted by some functions and some not working and other things. Right now I have comments and poll errors popping up on a new install.
Head Dragon Kid Stevens
Of Web-DrupalDesign .com
Update on study analysis
Hi everyone,
I just posted an article on my blog about how the analysis has been going so far. Check it out here:
http://technicka.net/tech/digesting-results-drupal-usability-study-4-eme...
If anyone has any more notes along the lines of xjm's post, please share them on this thread so we can compare them with our data.
From that post:
Detailed Notes
Yesterday technicka and I posted detailed notes organized by module/category, with links youtube videos, at http://drupal.org/node/1427940.
Usability Report posted
To view the high-level usability report from this study, see:
http://groups.drupal.org/node/218959