CRM API
One upshot of the CiviCRM BoF at DrupalCon DC '09 was the discovery of some common interest in developing basic, lightweight CRM functionality from existing Drupal modules and new modules adhering to Drupal architectural patterns. The intention would not necessarily be to duplicate existing third-party software like CiviCRM and Salesforce, but to create a simpler option, more closely integrated into Drupal CMS, for smaller-scale CRM applications that don't require the complexity of a dedicated CRM platform.
Creating standard Drupal-native CRM components also opens the door to integrating external CRM applications (CiviCRM, Salesforce, Sugar) with Drupal in a uniform way, which was the original mission of the CRM API group. These two efforts -- native pure-Drupal CRM, and standardized CRM-Drupal integration -- are now combined into a single working group to perfect the Drupal Way of CRM.
(NOTE, original group mission was: This group is dedicated to discussion about the upcoming CRM API and how it can be used by developers to integrate with external systems. More information as events warrant...)
Integrate Drupal and Parature CRM
Hello everyone,
I've posted this in the main Support forum http://drupal.org/node/429874, but I believe it'll fare better here:
one of my customer is using Parature for their support needs and is developping a new web site and store for their products. There needs to be some integration between the two, like SSO (single sign-on) and profile field synchronisation.
Did somone here go trought this? Is this something that could be done easily with Drupal/Parature APIs? Should we better attack the data directly, e.g. using an exported feed or even directly trough SQL?
Getting Started: first use cases and questions
Scenario:
To get started, I have an organization that needs some very basic CRM added to its Drupal (6) site. The org has been using a Facebook group as its CRM, which works for maintaining a simple membership roster, group emailing, posting notices, and handling invitations/RSVPs for events. Events data is synched from Facebook to Drupal, via a bookmarklet I wrote. The org's membership is between 150 and 200 and administration is all volunteer.
Drupal-Native CRM
A new group was proposed as below - rather than splitting efforts, let's broaden this group to cover Drupal-native CRM as well.
Drupal-Native CRM
Description: Designing and developing basic CRM functionality with pure Drupal (i.e. w/o Civi, Salesforce, Sugar, etc.)
CiviCRM meetup in New York City ...
Kurund and Lobo will be in New York City on Dec 19th / 20th. They have a potential space near Union Square for Dec 19th that we could use if we get enough folks interested. They will tailor the session based on the needs of the folks who sign up :)
If you are interested please send Lobo an email (lobo at yahoo dot com) along with ideas on what you'd like the session to be about. They'd love to get some user feedback, comments and critique of CiviCRM. They'll spend some time explaining a few things coming in CiviCRM v2.0
CiviCRM meetup in New York City ...
Kurund and Lobo will be in New York City on Dec 19th / 20th. They have a potential space near Union Square for Dec 19th that we could use if we get enough folks interested. They will tailor the session based on the needs of the folks who sign up :)
If you are interested please send Lobo an email (lobo at yahoo dot com) along with ideas on what you'd like the session to be about. They'd love to get some user feedback, comments and critique of CiviCRM. They'll spend some time explaining a few things coming in CiviCRM v2.0
Senior LINUX Administrator | CIBER
Title: Linux/UNIX Systems Administrator
Location: Lakewood, CO (Denver Federal Center)
Team: NI-130 – Unix/Database support team (Task Order 4)
Start: ASAP
Length: May 2008
Responsibilities:
The hired contractor will have the following specific responsibilities:
· Assist with the everyday work of installing and maintaining SuSe Linux servers
· Skilled in the installation, configuration and administration of Linux (preferably Novell SuSe Linux Enterprise Servers and Desktops)
Senior LINUX Administrator | CIBER
Title: Linux/UNIX Systems Administrator
Location: Lakewood, CO (Denver Federal Center)
Team: NI-130 – Unix/Database support team (Task Order 4)
Start: ASAP
Length: May 2008
Responsibilities:
The hired contractor will have the following specific responsibilities:
· Assist with the everyday work of installing and maintaining SuSe Linux servers
· Skilled in the installation, configuration and administration of Linux (preferably Novell SuSe Linux Enterprise Servers and Desktops)
Pre-alpha demonstration release
And there we have it! The barebone skeleton of what could become a fabulous gizmo that takes all the different CRMs and provides consistent, drupal-like objects and interfaces for them.
One of the main ideas behind this module was to bring some consistency to how CRMs and drupal interact. Nothing is set in stone yet, but we picked a set of fieldnames that will remain consistent in drupal regardless of what cRM you are using.
Pre-alpha demonstration release
And there we have it! The barebone skeleton of what could become a fabulous gizmo that takes all the different CRMs and provides consistent, drupal-like objects and interfaces for them.
One of the main ideas behind this module was to bring some consistency to how CRMs and drupal interact. Nothing is set in stone yet, but we picked a set of fieldnames that will remain consistent in drupal regardless of what cRM you are using.
Behold! CRM API Initial Alpha Release Imminent
Greetings from the Trellon Metaverse!
So, there's been some growing interest in this module and we're finally getting something to show you guys.
I've bloged about it over on the Trellon blog. Some juicy bits over there. What we really want to show everyone at this point is some really awesome abstraction and how it can be hopefully used(abused?) in the future to make some awesome sites and modules.
Behold! CRM API Initial Alpha Release Imminent
Greetings from the Trellon Metaverse!
So, there's been some growing interest in this module and we're finally getting something to show you guys.
I've bloged about it over on the Trellon blog. Some juicy bits over there. What we really want to show everyone at this point is some really awesome abstraction and how it can be hopefully used(abused?) in the future to make some awesome sites and modules.
SFDC Module
Is this linked into the CRM API project:
http://drupal.org/project/salesforce
SFDC Module
Is this linked into the CRM API project:
http://drupal.org/project/salesforce
