IT Change Control and Change Management

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ethanre's picture
Posted by ethanre on April 17, 2008 at 12:12am

Hi,

I just joined this group but have been reading your posts for a couple weeks. I am relatively new to Drupal, used it for about 2 months but have been reading and testing every day.

I setup a knowledge base system for my workplace where people collaborate on document creation and editing. So far so good.

I've read about project management with Drupal, thanks for all the info by the way. However, what I'm really looking for is not a whole PM tool but rather just enough modules to enable an IT Change Control process.

Which modules should I use to build this Change Management/Control Drupal site?

Thanks for your advice in advance.

Comments

Check out the case tracker

Posted by amariotti on April 17, 2008 at 2:06am
amariotti's picture

Check out the case tracker module.

Andrew
amariotti.com

Andrew (amariotti)

Case Tracker for Project Tasks and Change Documents

Posted by ethanre on April 26, 2008 at 6:41pm
ethanre's picture

Case Tracker is great. I was able to setup Projects, Tasks (cases), and Change Requests (cases).
It works great.. But I found 1 bug:

Create project - project number assigned is 100 > Create case - case number is 100-01 -> Edit case and reassign to another user -> case number now is -01 it lose association with the parent project

Do you know of a fix?
Thanks

Thanks!
Ethan

please report at this issue

Posted by yoroy on April 28, 2008 at 10:55pm
yoroy's picture

http://drupal.org/node/108850 Reassigning to another user might be a helpful clue. thanks.

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