Posted by kreynen on September 4, 2012 at 4:16pm
I'm posting this here because I can't attach screenshots to http://forum.civicrm.org/ that are larger than 64k.
| Attachment | Size |
|---|---|
| civicrmforum_captcha_confusion2.png | 107.57 KB |
| civicrmforum_captcha_confusion.png | 91.36 KB |
Comments
I posted this request to
I posted this request to change the captcha question about Which Project for new forum.civicrm.org user in the General Discussion http://forum.civicrm.org/index.php/topic,25914.0.html. I wasn't even aware of this question. I don't know if it was added after my account was considered verified or I just don't remember having to answer it.
Are there other things about getting involved in CiviCRM that are confusing for Drupal users?
You could likely get the
You could likely get the image size down below 64k just by cropping to the interesting stuff in the images. If necessary you could also create a page on wiki.civicrm.org that included the image and then refer to it from a civicrm forum post.
CiviCRM is a separate open source project from Drupal that integrates with WordPress and Joomla! as well. Its forums are the best place to get support for its installations, etc.
From what I can see of the issue title in the image you have a concern that CiviCRM doesn't like to be installed in a directory right under Drupal docroot. CiviCRM expects Drupal best practice of being installed into sites/all/modules/ or sites/default/modules or sites/mydomain.org/modules - hope that helps.
Cheers,
Joe
Joe Murray
Thanks for the feedback. I'm
Thanks for the feedback. I'm very aware of what CiviCRM is and the fact that it is a seperate project. Being a seperate project is not an excuse for making UI decisions that confuse new users.
The point of posting the screenshots was to show the CiviCRM team why asking users who are new to the forum what "what project this forum belongs to" is confusing. To stump a bot, you could just as easily ask a question like... What letters are missing from C_v_CRM?
There are really hundreds of things you could ask that wouldn't reuse terms Drupal's issue queues use in a very different way.
As for asking users to scale down screenshots to upload them to a support forum, shouldn't the forum support the file size of the average screenshot?
Drupal is by far the most popular platform used with CiviCRM. I think part of the reason effort is going into Red Hen and CoreCRM is the development and support process for CiviCRM is so different. In some cases, the difference makes sense. In the case of using the term "project" is just uneccessarily confusing and frustrating to new users.
I'm guessing part of the reason this has never been addressed before is that users who know how easy this is to change don't see that question. I never see it. The only reason I'm even aware of the problem is I asked someone new to CiviCRM to post to a thread. He asked me what project to use. I had no idea what to tell him. It took 15 minutes to get that posted.
I'd like to see some simple changes made so other Drupal users adopting CiviCRM don't have to repeat these issues when posting to the CiviCRM forums.
Good feedback!
Kevin - Thanks for pushing on this! I've modified the security question to:
What letters are missing from sof_war_?
... and also upped the attachment size max to 512.
Hopefully that helps.
Do ping me on #civicrm IRC (dgg) if you see other obstacles that could be addressed easily!
Sorry, but, I don't know what
Sorry, but, I don't know what toput in that field. The two letters missing are 't' and 'e', but how do I put it in the textfield? Please add some guidelines for this!
@edwardchiapet, This was a
@edwardchiapet, This was a conversation about something CiviCRM could do to make their forum a bit more friendly to new users who are more familiar with Drupal terminology. @dggreenberg already made the change at http://forum.civicrm.org. If you sign up for a new account on that forum, you'll see the sof_war_ question.
Just put those 2 letters in
Just put those 2 letters in the field: te