Web Experience Management

The battle to "engage" site visitors is on. Gone is the day where a CMS just helps you create pages that you hope visitors read & consume. Today your site must provide extraordinary visitor experiences that cause them to take the action you want - from buying to reading to playing - and measure the effectiveness of the experience so you can improve it as needed.

Improving site engagement must be simple. Making it simple in Drupal requires a variety of Drupal component parts to be assembled - and a few gaps filled.

This is a Drupal Group devoted to assembling those components. Many of the relevant Drupal components have their own individual projects on drupal.org or groups here on g.d.o. But this group is an umbrella where we combine those activities with our own in one place to get a singular view of the problem, and the Drupal solution.

Concept model

We want to give you a quick run through our ideas and current state of research for the Blocks & Layout initiative. I am working together with Useradvocate and EclipseGc to form a broad understanding.

One of the first things I want to tackle is describing how we use "context", because this is one of the most common questions. A really quick way of describing it is that context(s) are the data objects that blocks depend upon, to determine when display (yes/no) and how to display.

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indytechcook's picture

Revisionable Layouts

One of the requirements for the LSD initiative is that layouts themselves be editorial controlled. This means providing revisions to layouts with the ability to move the layout through an approval workflow.

I'm not proposing we put this functionality directly in core, but we provide a way for contrib to "easily" add the functionality.

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Noyz's picture

Information architecture redo

I want to get serious about redoing the information architecture of Drupal. To be frank, it's a problem. Users don't know what's structure and whats content. Neither do we. I see developers all the time asking where their modules belong.

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Content Creation UX Study Plan

Introduction

Drupal 8 wants to provide a much-improved workflow for content creators. One of the most critical screens in this is the content creation page. This issue outlines a plan for implementing a new design for this page.

The main issues that this design wants to solve are:

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User Advocate's picture

D8 UX Analysis – Layouts, IA Spaces and the Principle of Definition-Usage Pairs

One of the key ideas behind the new D8 architecture is that of resources being identified by unique URLs. It sounds simple enough but, behind it, I think there are some exciting potentials for transforming Drupal’s UX strategy. I want to share some ideas about that kind of transformation here and I’ll tackle it from a few angles: ‘what is a page’; the principle of definition-usage pairs; and IA Space and URL semantics.

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Redesigning the Create Content page

yoroy's picture Bojhan's picture

INTRODUCTION

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batsonjay's picture

Web Experience Management session at Drupalcon Denver

Looks like the web experience management session at Drupalcon Denver has been approved.

What would people like to hear at this? I can give some or all of the session I did at BADcamp, but there's much more that can be covered, and I'd like to make sure we're getting relevant things discussed.

Thoughts?

batsonjay's picture

Have you, as a Drupal developer (/Drupal shop) had customers ask for these features (WEM-type) in their Drupal site?

Yes
83% (5 votes)
No
17% (1 vote)
Total votes: 6
yoroy's picture

The New, Convoluted Life Cycle Of A Newspaper Story

http://www.mediabistro.com/10000words/the-new-convoluted-life-cycle-of-a...

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blockquote> Always start in a blog form — i.e., your quickest way of publishing.
If the update is significant enough that, in print, it would merit its own new headline, then create a new blog post, rather than an update to an older post.

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yoroy's picture

Found blog post - Radioactivity 2: basics

Radioactivity 2 allows you to track any fieldable entities; users, nodes, commerce products, etc. It can be used as a simple view counter but also as a popularity or activity meter, e.g. with it you can create a 'most viewed nodes at this moment' list. There is also limited rules which allows you to create an activity meter for basically whatever you want.

I imagine this is of interest here: http://mearra.com/blogs/teemu-merikoski/radioactivity-2-basics

Bojhan's picture

UX-Team update: Thoughts on D8UX Strategy

Drupal 8 development has been underway for some time now and we're seeing increased activity around issues that aim to improve Drupal usability.

What's been missing is an overview of where we should focus our time and energy when tackling Drupal user experience challenges. This post provides an outline of the topics we want to focus on to make Drupal 8 great.

In a nutshell, we want to:

<

ul>

  • Kick off some essential core UX design projects in the next months.
  • We will work on the content creation experience, fields UI and extending Drupal.
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    lewisnyman's picture

    Designing Drupal's Mobile Navigation

    The first problem we need to solve is how users get around Drupal's interface on devices with small screens and touch screens. See the D8MUX road map.

    Let's do some brainstorming and prototyping over how we get this good on mobile.

    What do we need?

    • Simple
    • Consistent
    • Finger friendly
    • Complementary - The navigation can't upstage the main purpose of the page or task.

    Current pain points

    One page many purposes

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    lewisnyman's picture

    Drupal 8 Mobile UX Roadmap

    As we found out in London, Drupal's mobile admin interface faces some big obstacles to overcome. If we want to to be able to tackle some of these problems in the next release cycle we need focus, the idea being we don't move on to the next item in till we have the previous one licked. I've whipped up proposal for our road map. This is by no means complete, there is plenty of detail to fill in.

    I'm hoping we can work on it together.

    Words to live by

    Don't let the current interface hold us back

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    Web Experience Management module / tech list

    Relevant features, and modules, are as follows.

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    Interesting articles on the web describing / discussing Web Engagement Management

    batsonjay's picture

    General description of Web Engagement Management - Jay Batson's presentation at BADcamp 2011

    Here's a copy of the deck Jay used at his BADcamp presentation on Web Engagement Management. It's a general overview of the driving factors, the features needed, the Drupal work underway, and a request for participation by community members.

    In order to get this to upload, I had to split it into 2 halves - each under the 2MB limit.

    JohnAlbin's picture

    Blueskying Drupal 8 Mobile Solutions

    Building mobile solutions encompasses a large problem space: native apps, HTML5 web apps, responsive design, device capability detection, mobile/desktop switching, front-end performance, etc.

    I'm seeing lots of really interesting contrib modules and themes tackling mobile problems in Drupal 7.

    Since Dries has already indicated that mobile will be an important aspect of Drupal 8, my question is:

    what do you think Drupal 8 core (not contrib) should provide for mobile solutions out of the box?

    Typo3 [placeholder]

    User persona for advanced content creator

    As the Curriculum and training group has identified while outlining the various skill sets involved in site creation & use, there's an under-represented skillset in the site creation process: that of the "Advanced content creator". This person has unique requirements, and to describe the requirements, it's first helpful to describe the person / persona. I hope this will be useful not only to the Curriculum & training group, but to other Drupal initiatives related to the Drupal needs of this type of user that is (already, if not increasingly) frequently present at sites deploying Drupal. (Thus the cross-posting to multiple groups.)

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    Ektron CMS400.NET

    Ektron CMS400.NET (version 8.5 as of this writing) is targeted at Microsoft-oriented IT shops & developers building marketing-oriented sites. The company makes a determined effort to have some type of widget for everything under the sun, from document management to group spaces to calendar widgets to e-commerce & order processing, and on and on (with varying levels of depth & sophistication).

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