Spam filter on g.d.o is resulting in error messages

Walt Esquivel's picture
public
Walt Esquivel - Wed, 2008-04-30 02:41

Another g.d.o member tried posting updates to Contributed modules status - version 6.x and, when he encountered some spam filter, was not able to post his updates. He stated that he tried for over an hour.

He emailed me for help, I attempted posting the updates, and was unable to do so because of the following error message:

The spam filter that is installed on this site is currenly not available. Per the site's policy, we are unable to accept new submissions until that problem is resolved. Please try resubmitting the form in a couple minutes.

What's the fix? Collectively, the other member and I tried posting for over an hour and 10 minutes.

Thanks,
Walt


I am sorry that you all

moshe weitzman's picture
moshe weitzman - Wed, 2008-04-30 03:39

I am sorry that you all wasted so much time ... The error message reasonably descriptive about whats happenning and what to do. namely, mollom is down and groups.drupal.org will not accept posts while it is down. thats so we don't get hit with spam. as it says, try back in a few mins. or better yet, try in a few hours. they are still in beta, after all.


Thanks Moshe

Walt Esquivel's picture
Walt Esquivel - Wed, 2008-04-30 03:57

No worries.

Walt


Tried again more than 24 hours later...

Walt Esquivel's picture
Walt Esquivel - Thu, 2008-05-01 08:34

...no luck. :(

Is it just my bad luck that I keep trying to post updates and Mollom is down...again?

Could it be that what I'm trying to post just isn't working for reason(s) other than Mollom being down?

Is it just me having issues, or are other folks experiencing difficulty posting updates to the wiki-like pages?

If it's Mollom, why is it that I can post here but not on the other wiki-like page [EDIT: http://groups.drupal.org/node/5036 ] where I'm trying to make the updates?

This is what I'm trying to post:

<tr class="ok">
<td><a href="http://drupal.org/project/mibbit_irc">Mibbit IRC</a></td>
<td>Apr 13, 2008</td>
<td>Completed</td>
<td><a href="http://drupal.org/node/246260">6.x-1.4 version
available</a>.</td>
<td><a href="http://drupal.org/user/10790">kmillecam</a></td>
<td>From the maintainer.</td>
</tr>
<tr class="ok">
<td><a href="http://drupal.org/project/userpoints_top_contributors">User
Points Top Contributors</a></td>
<td>Apr 28, 2008</td>
<td>Completed</td>
<td><a href="http://drupal.org/node/252469">6.x-1.0 version
available</a>.</td>
<td><a href="http://drupal.org/user/10790">kmillecam</a></td>
<td>From the maintainer.</td>
</tr>
<tr class="ok">
<td><a href="http://drupal.org/project/userpoints_votingapi">User Points
Voting API</a></td>
<td>Apr 16, 2008</td>
<td>Completed</td>
<td><a href="http://drupal.org/node/247691">6.x-1.1 version
available</a>.</td>
<td><a href="http://drupal.org/user/10790">kmillecam</a></td>
<td>From the maintainer.</td>
</tr>


Error messages are getting old

Walt Esquivel's picture
Walt Esquivel - Fri, 2008-05-02 13:36

I tried again today to submit the following to http://groups.drupal.org/node/5036, to no avail.

<tr class="ok">
<td><a href="http://drupal.org/project/mibbit_irc">Mibbit IRC</a></td>
<td>Apr 13, 2008</td>
<td>Completed</td>
<td><a href="http://drupal.org/node/246260">6.x-1.4 version
available</a>.</td>
<td><a href="http://drupal.org/user/10790">kmillecam</a></td>
<td>From the maintainer.</td>
</tr>

Again I received the same error:

The spam filter that is installed on this site is currenly not available. Per the site's policy, we are unable to accept new submissions until that problem is resolved. Please try resubmitting the form in a couple minutes.

I realize Mollom is in beta from Moshe's post above, but why are we allowing it to be tested on us? I'm generally patient but shouldn't we stick with something that works? Are we using it because it's Dries' project?

Maybe I'm missing something, but as the Contributed Module Status manager, I should be able to post, and so should that group's members, without repeatedly running into such aggravating errors from a beta product. I believe in less spam, but what's the benefit of a spam-killer if group members can't post content? Plus, it seems to be hit or miss because I see that some Contributed Module Status members ARE able to post while others are NOT.


frustrations definitely heard

greggles's picture
greggles - Fri, 2008-05-02 19:04

Hey Walt,

First thanks for reporting all these problems as they happen to you. It helps to track down problems with the software/service and helps provide a picture of whether this is an improvement over past solutions we've used. As I think you saw from previous threads, the spam solutions we've used all have their problems and, in my opinion, Mollom is the best one that we've had in the last year here in G.d.o.

I haven't experienced any problems with Mollom yet personally, but I imagined that they might happen. So, I came up with what I think is a possible solution to problems like this Allowing other spam-catcher modules to get involved if the Mollom servers are offline. Can you perhaps chime in on that thread with your thoughts (positive, negative, other ideas for enhancement?).

Thanks.

--
Open Prediction Markets | Drupal Dashboard


Thanks for listening greggles!

Walt Esquivel's picture
Walt Esquivel - Fri, 2008-05-02 22:38

I chimed in on that thread. ;)


Dries suggested some

moshe weitzman's picture
moshe weitzman - Sat, 2008-05-03 13:03

Dries suggested some temporary measures while he and ben investigate further. You should be able to edit that page again. Sorry all for these hassles.


Success!

Walt Esquivel's picture
Walt Esquivel - Sun, 2008-05-04 16:37

Thanks Moshe!