Risky Practice

The following thread came in my email today and it made me very concerned about what may be a very risky practice for the Drupal Association to be doing. For the good of the project I think this needs to be addressed quickly. I suggest discussing with lawyers, preferably ones familiar with both U.S. and international trade law and antitrust practices as these areas are likely in play.

Drupal.org is clearly the #1 key venue for Drupal advertising and as such may run into special legal issues. What this thread seems to show is that an arbitrary, undefined and mostly undocumented process for granting preferential access to that venue is currently in use. IANAL but as I understand things from a lay businessman's perspective since d.o is a "vital" place to do business then denying and/or restricting who has access to prime advertising space in that business venue could put the D.A. into a position of being charged with arbitrary discrimination and/or erecting "barriers to trade" without adequate justification. There is also the potential for being charged with libel by refusing advertising position, implying defacto that a given company is incompetent and/or unqualified to do business with.

I am sure a quality-of-service screening process is appropriate but if that process has no objective measures then the D.A. runs the risk of creating legal nightmares for themselves. My recommendation is (A) get a very objective and measurable (including timeframes) screening process in place A.S.A.P. with the guidance of lawyers skilled in these specific matters, or (B) drop all barriers to admission into the d.o advertising space [very undesirable as that would be chaos], or (C) remove all self-promotion links of any kind from the d.o [which is extremely infeasible considering the number of commercial entities contributing both directly and indirectly to the project].

PS: I would strongly recommend against any effort to try and move such a process out of sight of the d.o community ... secret decision making processes and clandestine cabals in an open source community can become septic very fast.

LINK --> http://drupal.org/node/969226
Quick Summary:

  1. Vendor "Morningstar (Europe)", via **Webmasters Queue** formally requested inclusion in the d.o **Service Directory* on 11-Nov-2010. Within hours a d.o Webmaster gave a +1. After that the issue ticket became mostly dormant.
  2. On 02-Jan-2011 a d.o community member also gave a +1 and declared RBTC but the community member's RBTC was reversed *because they were not a d.o Webmaster*.
  3. Discussion ensued over two weeks which prompted this post.
  4. Vendor has now been excluded for more than 2 months from the Services Directory listing due (at least in part) to a lack of a clear process.

Relevant passages:

A Community Member (non-webmaster):

Right- only those with the special magic fairy dust can vet these firms. Imagine if we let anyone with community cred come in and review these issues, they might even get taken care of.

incidentally, I know that the webmasters love to make up random capricious rules (esp. when it helps alienate the Drupal business community), but since that's not an actually documented rule, let's go ahead and stick to the broader community rules.

I vetted them, the second person to do so, so this is RTBC, unless we're now requiring 3 +1s or you're saying that "community" doesn't apply here.

A Webmaster (defacto d.o representative & decision maker):

It seems to me that Morningtime hasn't reached (yet!) the level of contribution we generally are expecting for companies listed in the Services directory.

The Vendor:

What would that level be?

Is there minimum X modules/themes to maintain? I thought showcases/Drupal outreach also counted. I am a one person sole-proprietorship and unless I'm wrong I've seen freelancers get listed with less to show for than I do.

It would really help people if there were concrete rules to get listed. Measurable numbers like X modules, Y themes, Z showcases. I'll start by adding 1-2 themes soon and come back here then.

For the record, I do not know any of these persons and have no vested interest in the success or failure of the vendor involved. My sole concern is the well being of the project and the community and sometimes that means asking the hard questions that need to be asked.

Comments

Curious

Alex UA's picture

Are you a lawyer? Are you aware of any specific laws that may be violated by the drupal webmasters promoting whatever content they see fit?

I know d.o. is hosted in the U.S., and while IANAL there's simply no way that what you're stating is possibly true in America, where organizations have the protection of the 1st Amendment of the U.S. Constitution on their side.

I think there are other, non-legal, reasons to be concerned with this, but I just can't understand what legal issues are at play here (if any).

Alex Urevick-Ackelsberg
ZivTech: Illuminating Technology

I am not a lawyer...

...as I stated in my original post. However, I am aware of newspapers and magazines that have been taken to court for refusing to accept various advertisements on arbitrary grounds.

Additionally, since it would be reasonable to infer that d.o is, and is likely to remain, the single highest point of Drupal related traffic on the internet and therefor may be subject to a higher standard of practice due to that envyable "near-monopolistic" position. I remember a reading about case almost exactly like this and am looking for it now but without being a lawyer I am searching somewhat blind.

---

kiamlaluno's picture

I am not sure this is a legal issue, as far as I can see.

First all, the Drupal service directory is not a list of advertisers; companies listed there don't pay to be listed.
Drupal.org probably has a place where advertisment content can be added, but that is not the Drupal service directory.

Kiam
Kiam la luno renkontas la sunon

I'll quote webchick's quote

Dave Reid's picture

I'll quote webchick's quote from http://drupal.org/node/958318#comment-3967506

http://association.drupal.org/about/faq#complaints
"I'm upset at something that happened on a drupal.org site. Can I get help from the Association?
Drupal.org sites are managed and maintained by teams of dedicated volunteers who have responsibility for content and for creating and enforcing site policies. The Association entrusts day to day site decisions to these teams and avoids wading in."

And yes, at http://association.drupal.org/about, mission #1 is maintaining the hardware and software infrastructure of Drupal.org. That means funding things like new servers, RAM, the Drupal.org redesign, and the CVS -> Git migration, which clearly fall under our purview. The day-to-day site decisions and policies, on the other hand, clearly fall to the community-led teams. Some members of said teams are also DA members, but those folks are wearing multiple hats, not acting as DA representatives.

Quite correct, however...

According to http://association.drupal.org/about

Mission Statement

The Drupal Association fosters and supports the Drupal software project, the community and its growth.

The Drupal Association does this by:

1. Maintaining the hardware and software infrastructure of Drupal.org and other community sites.
2. Empowering the Drupal community to participate in and contribute to the project.
3. Protecting the GPL source code of the Drupal project and its community contributions.
4. Protecting the Drupal project and community through legal work and advocacy.
5. Organizing and promoting worldwide events.
6. Communicating the benefits of the Drupal software.

Item 4 makes it very clear that the Drupal Association are the ones who must look into legal questions.

Additionally since the d.o website is owned by the DA and paid for by the DA any delegation of authority for managing the website does not automagically relieve the DA of legal responsibility.

Per http://legal-dictionary.thefreedictionary.com/delegate

DELEGATE:

A person who is appointed, authorized, delegated, or commissioned to act in the place of another. Transfer of authority from one to another. A person to whom affairs are committed by another.

A person elected or appointed to be a member of a representative assembly. Usually spoken of one sent to a special or occasional assembly or convention. Person selected by a constituency and authorized to act for it at a party or state political convention.

As a verb, it means to transfer authority from one person to another; to empower one to perform a task in behalf of another, e.g., a landlord may delegate an agent to collect rents.

Despite Webchick's very well written statement I can attest from many years working with volunteer organizations that blindly handing power to volunteers ("entrusting") does make them delegated authorities and legal representatives no matter how much you say they are not. The only protection that such a statement offers is in the event that a delegate attempted to act outside their delegated authority (such as by signing a contract or holding a press conference) then the statement might help to nullify the action.

As long as the volunteer is acting inside their delegated area of authority (in this case creating content by means of screening vendor listings) they are acting as representatives of the organization that gave them that authority. Webchick's statement also says "... volunteers who have responsibility for content and for creating and enforcing site policies." It is these policies (or perhaps the lack of them) that are at issue, not the volunteers themselves. This is why I felt obliged to give the DA a head's up that they need to look into this issue and take proactive steps to prevent legal problems. The best defense is often a well written policy.

Respectfully that is incorrect...

Advertising does not have to be paid for to still be advertising .. advertising is simply telling people you have a product or service available. In most U.S. cities the definition of advertising (which is used to determine if a business needs to purchase a business license) includes signage on vehicles and even passing out business cards .. if you are promoting your business you are advertising. Another example is when an actor in an interview simply says his favorite band is the Yakkety-Blahs that is called "free publicity" and is worth more to many firms than paid advertising. The fact is that Drupal service vendors desire to be in the Services Directory because it helps them gain clients and that is what advertising is all about.

Bottom line, it would be good

morningtime's picture

Bottom line, it would be good practice to introduce measurable criteria wherever possible. This speeds up processes and reduces webmaster workload by referring to checklists. It also helps avoid lengthy and unnecessary discussions. And lastly, applicants will know what to expect in advance without wasting their time on application processes without measurable criteria.

Drupal developer
http://www.morningtime.com

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