What is a HelpDesk?

Events happening in the community are now at Drupal community events on www.drupal.org.
Posted by schnizZzla on January 29, 2007 at 1:08am
Last updated by schnizZzla on Mon, 2007-01-29 01:32

Wikipedia:

A help desk is an information and assistance resource that troubleshoots problems with computers and similar products.