User Interface Experience session by Jared Spool

Andy Kay promised a link to the presentation he mentioned at the last TCDUG meeting. For some reason g.d.o is rejecting his post, so here it is on his behalf:

At the Drupal meeting on Wednesday April 28th, I mentioned the User Interface Experience talk by Jared Spool at St Thomas University titled 'Revealing Design Treasures from The Amazon'. He gave a very good overview of why user experience matters. When viewed as a conceptual talk, there is a lot to be learned by reading in between the lines and figuring out what works for a big site may or may not apply to a small site.

Enjoy: Revealing Design Treasures From The Amazon

Thanks,
-Andy