Standard Operating Procedure Management
Posted by strikehawkecomm on July 26, 2010 at 5:47pm
General Use
A Standing Operating Procedure: A set of instructions covering those features of operations which lend themselves to a definite or standardized procedure without loss of effectiveness. Also called SOP.
Major Stages in the Preparation of an SOP Manual
The preparation of an SOP manual is an involved task and usually involves three major stages:
1. Business systems and process study by intensive interaction with process owners, managers, operatives, etc. to understand in detail the tasks that are performed.
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