Email Problems
Hi,
I am having email issues with a drupal install and wanted to see if anyone has had experience with this before.
I am testing on a live site, the issue comes into play when a user clicks on "Request a new password" from user/login. When the user adds his/her username or email address to the field and clicks "submit", the system acknowledges the interaction by telling the user that an email has been sent to their account. The problem is that the email is never sent to the user's email account.
When I test the contact form, the email is sent to both the admin and the user, which leads me to believe that the email is set up correctly. Please see attachement.
Daniel
| Attachment | Size |
|---|---|
| drupal_email_QA2.jpg | 240.57 KB |
Groups:
Login to post comments
Ical feed
could be the result of many things...
but the quickest way to determine the source of the problem is to look at the mail log on the server that hosts your Drupal site.
I just had a similar issue (Drupal 6 on my Mac) and the source of my problem was that although the From: address was being populated with the site address listed in 'Site Information', the Return-Path: was being set to be the www user at my host. Since my mail server requires that the Return-Path: have an MX record associated with its domain and since my domain had not been set to resolve, my mailer sent a message to my host that the mail was unacceptable. This message was in my mail log, /var/log/mail.log, and my problem disappeared after I gave my host an FQDN.
...that's not to say that this is your problem, just that a resolution to my problem followed quickly after reading my mail logs.
mimemail
I have had problems with the mimemail module on a couple occasions. It was interfering with mail getting sent. Disabling it did not solve the issue. Removing it from the module directory did.
Good luck.