Posted by kostajh on October 8, 2009 at 1:03pm
Hello,
I need help troubleshooting RSS feeds on a Drupal site. If I click on the feed with Safari, I get the message Safari can’t open the page “feed://website.com/feed.xml”. The error is: “The feed could not be loaded because the content is not in a known feed format.” (PubSub:2) Same thing with any custom feeds I set up using Views.
Basically, I am looking for some guidance on where to begin troubleshooting what is going on. RSS feeds always just seem to "work" without having to do anything with them, so now that it's not working, I have no idea where to look.
Thanks!
Comments
Sounds like it could be some
Sounds like it could be some error in your views-view-rss.tpl.php file. If you don't have a custom file of this kind in your theme, you can copy the file from your views module folder into your theme and try editing it.
can you open the feed in any other browser?
I'm not currently using a
I'm not currently using a custom file for views-view-rss.tpl.php in my theme. I will try copying it from the Views module folder and see what happens if I edit.
Feeds do not work in any browser, feed reader, etc.
Well, I would say the next
Well, I would say the next step is to right-click -> save as... the link to your feed.xml and post a portion of the resulting file here for us to look at.
Ok, I have a temporary
Ok, I have a temporary fix.
After looking at the problems with http://feedvalidator.org, it looks like there was a bit of code inserted into the feed.xml file by the Creative Commons module. I disabled the module, and the feed is now accessible by every feed reader I tested with.
I'll file an issue in the CC module queue and see if they have any thoughts on how to work around that.
Thanks for the help Sheena.