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Aveu's picture

The message box at the top of this group needs to be updated since the link to github is no longer the right place to go for issues. Shouldn't it be https://community.openatrium.com/home now?

Also, as long as I am on this topic, the IRC channel appears to be utterly useless. On a number of occasions I have entered the channel to try and ask for help, there have always been 10-20 users in the channel but zero discussion. I have stayed logged into the channel for hours and other than see occasional users come in to try and ask futile questions there has been no activity. Pointing users to this resource is, IMHO, damaging to the Open Atrium community.

Open Atrium is great, but it does have bugs and needs a working support system. Especially early in the game like now when documentation is weak and the pool of expereinced users is small. DevelopmentSeed would be wise to allocate some kind of rotating employee schedule each day for reviewing the issues queue and monitoring the IRC channel.

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I second that

mikeybusiness's picture

I second that it's difficult to get help no matter where you go. I have had the trouble of trying to figure out basic trouble shooting things with features and spaces mostly, but could never find the right place to ask a simple pointer question. I had to abandon Open Atrium just because there were a few simple tweaks that I couldn't wrap my head around. Learning the feature system is almost like using Drupal for the first time again.

Your right https://community.openatrium.com/home seems to be the place to go. I would be most happiest with an IRC channel, just to bounce an idea around. The IRC channel seems to be dedicated to hard core developer stuff.

As an example it took me 2 days to get a profile tweak to happen that normally would have taken a few hours with a little IRC nudges. I don't even think I did it right, but I posted it just the same. I was hoping it could help me start writing a document page, but I doubt it's all done right. A few comments would have helped. https://community.openatrium.com/issues/node/936

Awesome Product, awesome dev team, but the community seems a little hard to break in to.

indeed - have similar issues...

zblace's picture

but not quiting just yet ;-)

Open Atrium

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