Drupal Commerce - Shipping bit 'o help

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murias's picture

Howdy All,

Hope I am just missing something basic here (how many times have we heard that?).

I'm using Drupal Commerce suite for a store I have built. Everything is super groovy, especially since I had paid attention a few months back at one of our meetings, with the exception of one thing which is causing significant headache and hassles. The shipping quotes seem to be off in many cases. FedEx is the shipper and modules of choice.

The products that my client sells have a wide range of dimensions and weights. What seems to be happening is that if a product is larger than the default size, the module is trying to break it down into multiple packages, or if a product isn smaller than the default size it wants to make the shipment the default size. In both cases grossly over estimating the shipping charges.

Anyone have any advice or "secret sauce" they use to over come such issue. I have found that this issue is semi common.

thanx for your time.
Cheers
Murias

Santa Cruz

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