Problem with creating content on remote drupal installation

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bidemi's picture

Hey everyone,

I just encountered a problem with a remote drupal installation that i am working
on and i can't seem to figure a way out.

First of all once logged in, the drupal does not show/display the administer block.
hence i can't click to create any content and as a result i have to know some
kind of address bar description to the create content page.

On a most recent occasion, i managed to modify an existing page. It turned out i could view the page after
saving it and while still logged in. On a following day when i tried to view it as an anonymous user , it had
nothing to display except the page title.

I at present do not have rights to the server where the drupal is installed.
I cannot SSH into it.

I have about seven pages of content to create on it and i haven't gone far
I have implemented them on my local drupal as a test only.

Pls solutions are needed and most welcome. Thanks.

Comments

Some ways to get more info

jpoesen's picture

Hi

  1. Can you reach the status page (/admin/reports/status) and error log (/admin/reports/dblog)?
    If so, can you find anything there like error messages, warnings, etc that might shed some light?

  2. When you say you're logged in to the site but can't access the admin menu:

- are you logged in as user/1?
- if logged in with user other than user/1, does your account have sufficient permissions?

  1. What version of Drupal are you running?

  2. Even though you don't have access to the server, can you ask the sysadmin to give you a copy of the apache error log for the last few days?

Joeri.

Possible solution

drecute's picture

Hello bidemi,

Issue: Drupal doesn't show the administer block
Solution: Check to know if you are the root user(user/1) of the drupal installation. If not, tell the sysadmin to install the admin role module and assign you to the administrator role. This will allow you to act as a root or super user of your drupal installation.

Issue: On a following day when i tried to view it as an anonymous user , it had nothing to display except the page title.
Solution: Obviously, you need to set permissions for anonymous user at admin/user/permissions.

I hope this helps.

t: @charyorde

Nigeria

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