Round Robin / Hunting Assignment Queue for individual users or groups

Introductions:
Hello and welcome everyone again to GSoC, and again ill be mentoring this year! Im starting early this year because I was last year and didn't do any major role :D

My name is Roger Filomeno from Philippines, I do a lot of IT consulting for Banking/Finance, eCommerce and Telecoms -- and using Drupal is my top recommendation for any web project.

Personally I'm a fun loving person, loves Italian/Japanese foods and lots of coffee and tea. My hobbies includes playing MMORPGs and reading for now -- changes often these days coz I'm trying out new hobbies!

Here is my proposal and its currently looking for a student and co-mentor; hope you like this and join up for an awesome SoC.

Overview:
There are a lot of companies that needs process management such as news sites or publishing in general; IMHO is Drupal provides the best solution for this need by leveraging on modules actions, triggers and/or use of the highly robust workflow module.

However there is one key element that is still missing which is the ability to allows users create queues similar to nodequeue but it geared towards assigning actions a user needs to perform on a node like publish, edit, execute a trigger, etc. People working with customer support services or sales would probably related to this as the call queue; wherein when an incoming call rings a specific group of local extensions one by one by predetermined number of seconds until someone picks it up – this is called a round robin-queue. A better implementation would the use of the hunting method, where the person who has most not recently accepted a call will receive the call first then the next least recent and so on.

This same process can be applied to nodes as well such as when your a group of users moderating incoming submissions, i found this very useful especially if the process needs to be in real time such as moderating questions submitted online during a live event for the speaker, sales inquiries, sorting through reports during disasters, etc.

Draft Specifications:
1. Integrates at least with actions triggers, working with workflow a plus.
2. Can create a queue and assign users or group. Can set the order.
3. Can assign predetermined operation on view (a plus if it works with Views) eg: click to publish, change state, trigger a related action (no need to go to edit)
4. Required Round Robin assignment mode, option to specify time interval before it is reassigned to next user on queue if no operation is done by current assignees.
5. Optional Hunting mode, option to assign to user with least number of assignment or fastest to finish (same time interval apply).
6. Should work

Background:
* Original request - http://groups.drupal.org/node/17053

Difficulty Rating: Medium (but may be long, depending on number of module integrations)

Fun Rating: AWESOME