Recommendations for Australian Hosting

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JDSaward's picture

I am seeking recommendations for shared hosting or VPS in Australia.

Anyone have good experiences (or cautions) to share?

Thanks

John

Comments

I can resell hosting in USA

Vietyank's picture

I can resell VPS hosting on a highly reliable server in the USA.

========================
Dennis M. Gray
Far East Information Resources Pty Ltd
Skype: d0325mgray
Mobile: (0418) 646267 +61 418 646 267
Phone: (02) 9310 7907 +61 2 9310 7907

========================
Dennis M. Gray
Skype: d0325mgray
Mobile: +84 93 257 5571
US VoIP: +1-805-467-6707

Mixed Bag

matt_harrold's picture

I've currently got sites running on:

Quadrahosting
Smartyhost
Domain Central
Bottle Domains

I ranked them in order from best to worst performing ... all are reasonably priced. Quadrahosting has no telephone support (if that's a problem), but they seem pretty switched on. Support requests are usually resolved promptly. These are all reseller or multi-domain accounts, no VPS.

I'm still looking of a permanent home for all my sites, as Quadrahosting doesn't scale well (only 50 domains per account).

Switched to Quadrahosting

Nigel's picture

I used to use Smartyhost, but switched to Quadrahosting. Very happy with their support too (this was my main reason for switching).
[Matt - Have you had any discussions with QH about scaling up?]

Quadrahosting have been

gollyg's picture

Quadrahosting have been great for me (except a little issue with their daily backups being performed....well, sometimes). They are setting up VPS but have yet to announce pricing.

If you're ranking

rimian's picture

If you're ranking Quadrahosting as your #1 then you need to try some new providers :)

They are certainly well priced for the service they offer but their performance is not acceptable for me.

RimuHosting

christefano's picture

I'm moving a few sites to Rimuhosting, which is based in New Zealand but has data centers on three continents, including Australia.

I'm no sysadmin but I have

Bevan's picture

I'm no sysadmin but I have had Rimu highly recommended by two uber-geek sysadmin-sorts

Try Egressive if you can't

Bevan's picture

Try Egressive if you can't find anything in Aussie. They have servers in Christchurch which isn't too far away, and may also have or be able to recommend in Australia. They're a Drupal shop so their servers will be well tuned for your needs.

We may be the arse end of

rimian's picture

We may be the arse end of the earth but we do have some good service providers :)

Ilisys are reputable. I've

rimian's picture

Ilisys are reputable. I've got about 100 domains with them.

Ilisys

JmsCrk's picture

I use ilisys too, I believe they're based in Perth. They seem a professional, competent business and their phone tech support is always top notch. Carbon neutral as well, if that matters to you.

Melbourne IT is another one I use, they're a larger business (or it feels like it) but their tech phone support is always busy and can't always help as quickly. They have an affiliate program though which might make it worth it if you're going to be getting regular hosting for clients.

what do they offer, exactly?

christefano's picture

Is it shared hosting only? If so, the prices are a bit high. I couldn't find the words "VPS" or "dedicated server" anywhere on their website and still haven't gotten a reply from them (I emailed them over 12 hours ago).

Shared hosting

JmsCrk's picture

I've only used ilisys for shared hosting, I don't know about VPS. You could try ringing them to ask, although they should answer an email. The price is relatively high for geeks who don't need much tech support, but when working for client I just pass the cost on - to most established businesses $300-$400 per year is nothing out of their budget. If I'm doing 'homer' jobs or for friends I often use overseas hosting that's super-cheap - try sultanhost.com. But I also think it's good to support Aus businesses when you live in Aus - where reasonably possible.

Shared only

rimian's picture

Ilisys don't offer dedicated servers or VPS.

They are not cheap hosting if you have only a few sites. However they do offer footprint hosting which works out to be quite cost effective compared to quadra's larger packages for example.

Ilisys have excellent customer support and offer services like hourly backup with instant restore through their control panel. You can also purchase the front end to their control panel so you can brand it with your logo etc.

If you're looking for a cheap hosting company then you can certainly find many. If you're after good support and scalability then give them a call.

Thanks for the info. The

christefano's picture

Thanks for the info. The reseller accounts do sound attractive.

I did hear from Ilisys eventually (27 hours after writing to their sales department).

Netlogistics

jonty_q's picture

Your choice of datacenters in Sydney and Brisbane, seems to be lot speedier than similar shared hosting in US.

I like them, you get good bang for buck, the guy running it seems to be very switched on.

I don't run that many sites so really can't comment on support that much. Email support is good, have only tried phone support once.

One example I had to get them to handle the email with a server in totally different domain and location, they helped do that including a backup mailserver on this other domain - in the context of shared hosting. So are flexible and help you out, even though was only paying $20/month for the hosting.

Make sure you look into their 'developer' config shared hosting.

www.netlogistics.com.au

I would not touch Australia

gordon's picture

I would not touch Australia hosting services. They are over priced and under preforming. esp when you compare this to the other hosting services around the world.

I would recommend Rimu hosting with a machine in their US data centers. Nice powerful setups and the cost is reasonable. They do offer services in their Brisbane data center, but the cost of this is just not worth it.

--
Gordon Heydon

Hosting should be close to users

Mark Matuschka's picture

For best chance of good performance, I use this rule of thumb: Use hosting located close to your users.

I get latency of 20-30ms using Net Logistics in Australia, compared to 150-200ms for various hosts in the US. This produces a big apparent performance difference. It reverses if your users are located in the US of course. I use UK hosts for my UK clients.

--
Mark Matuschka
Glo Digital

That is nice but Australian

gordon's picture

That is nice but Australian hosting companies are unjustifiably expensive. They are just so low when you compare them to the US based servers and when you take this fact into account, the power of the servers, memory, file space and available through put, you end up paid 3-4 times more just for the low latency as the other factors that you will take into account are just too far down.

--
Gordon Heydon

Individual requirements

Mark Matuschka's picture

You've hit the nail on the head. Choice of hosting depends hugely on your individual requirements.

If cost is a big concern, US hosting wins hands down. If performance is paramount, server location is important.

Then the choice comes down to other factors. The opinions and experiences shared in this forum topic are useful for further refining the choice.

--
Mark Matuschka
Glo Digital

I have found the latency

gollyg's picture

I have found the latency issue to be worth the extra cost for Australian sites. Event though the cost is considerably more than US hosts in percentage terms, it is still not a large cost in terms of the overall project. Most of my clients are willing to pay the extra.

Does it have to Australian?

dshaw's picture

Unless you have a specific requirement for Oz, I wouldn't rule out overseas hosts. They seem to be cheaper and offer more features, eg. more diskspace, more download, etc.

Most hosting providers only offer e-mail or web-based support to keep their costs down, so there's little benefit in having your hosting provider in the same timezone as you. You can't ring them during our office hours.

I'd always go for one that gives you shell access. Web-based only access can be limiting. There are some things that just take so much longer or you simply can't do via the web.

Dreamhost

tregeagle's picture

I've worked for a few, and tried a few, Australian hosts but for my rag tag collection of websites I cannot justify the costs.

I am currently using Dreamhost which is cheap and cheerful, they do shared, dedicated and VPS. They are pretty huge so you'll find lots of opinions out there. Personally I like the Shell access, I can switch FTP off and force my users to use sftp or ssh, unlimited domains and huge amount of bandwidth and space. I've barely had to use support because the DH control panel is excellent and covers just about everything. I'm on shared at the moment with about 15 domains.

Quadrahosting and Smartyhost look like they might be good (but expensive) options, just going from their websites and Matts opinion.

Looks like there is big opening for some decent Aussie VPS host... anyone?

cheers
ruben

cheers
ruben

Cheap and cheerful

Anonymous's picture

I agree Dreamhost is pretty good – I have a dozen or so sites with them. The basic package includes everything you need and the price is pretty much impossible to beat.

A couple of caveats: they are a bit slow compared to an Australia-based host. If speed is critical you should probably pay extra to get something locally. Also there is a Dreamhost-imposed limit on email traffic, with a maximum of 200 messages per hour through their servers per account. This becomes a problem if you are using any email-generating modules on any site with more than a handful of members, or if you host multiple sites per account. The limit is there to prevent spammers using their service, so it's hard to argue against it, but it can be a bother.

P

limit of 200 emails an hour

christefano's picture

I didn't know about that email limit. Thanks for the info!

niggle

tregeagle's picture

Yes, that's true, the email limit is the only niggle I have.
I try to avoid emailouts as much as possible and use Mailman (ridiculously easy install on DH) or limit the amount sent per hour with cron and simplenews.
Having to work around that stuff can sometimes get annoying.

cheers
ruben

cheers
ruben

AussieHQ

field4000's picture

I can't recommend AussieHQ highly enough: http://aussiehq.com.au/

There support is second to none.

While they my not be the cheapest option, they are certainly the most reliable host I've been with over the years.

If they are too expensive, their daughter company Jumba is a good alternative: http://jumba.com.au/

Cheers.

Thanks!

JDSaward's picture

It is so great that we got so many responses here. I hope people will continue to post Aussie Hosting suggestions here, so that people can benefit from this knowledge.

My particular need has been met for the time being. I've been using Quadrahosting for Drupal sites for almost 3 years and have been happy with them and have often recommended them. Recently though they reconfigured the server that my sites were on and two of my most important sites went down completely. That was the point where I began to seek alternatives. Now, however they have rectified the problem, by moving my sites to another server, and all is fine for the time being. I'm using their shared hosting plan, but they are about to introduce a VPS plan, which I may consider.

I also use dreamhost and pair.com in USA for my international clients, but I find for various reasons I need Aussie hosting as well. It is just nice to have a local site hosted locally. "Nice" is not a very technical word I know.... but I find there is some degree of happiness when clients know their site is in Sydney or Brisbane rather than Austin or L.A.

From a SEO point of view at times local hosting is best. For example one of my Aussie clients has a .net name and when her site was hosted in USA google.com.au would not list it. To get her site having a reasonable ranking in the Australian listings I had to move its hosting to Sydney. Google defines an Australian site as either a/ having a .au name, or b/ hosted in Australia. I am not sure if, beyond that, SEO is enhanced by having an Australian .au site as well hosted in Australia.

I need an Aussie host for various reasons, and also I need the cheap convenience of unlimited domains and databases etc of dreamhost, which I use primarily for development.

For now I will remain with Quadrahosting and continue to recommend them. I am interested that others who responded also are happy with them. I will be interested in any reviews of their VPS plans once they come on line sometime this month.

Was doing social distancing before it was cool.

Google defines an Australian

Anonymous's picture

Google defines an Australian site as either a/ having a .au name, or b/ hosted in Australia.

You can override this by using Google's webmaster tools.

Yes - Set geographic target

JDSaward's picture

Yes that's now possible.

At:

Dashboard > Tools  >  Set geographic target

I am not sure how long that ability has been available. It certainly makes a difference to the consideration of whether off-shore hosting is acceptable or not.

I still tend to prefer to pay the extra price for my Australian clients.

John

Was doing social distancing before it was cool.

Domain Names

dshaw's picture

While we're on the subject of shopping around for hosting providers, I've found it really pays to shop around for a domain name too, especially in the .au TLD. I've seen ".org.au" prices range from AUD$15 to $60. So if you find a good hosting provider, don't automatically use them to register your domain. You can often do a lot better.

MD Web Hosting

davidkp's picture

Hi John,

I've been with Australian based MD Web Hosting for a couple of years. They are now hosting three of my sites and I've been very happy with their server performance, package prices, and their technical support. They have a good range of services, including VPS and SMS, but I haven't used these yet.

Check them out at http://www.mdwebhosting.com.au

Cheers,

David

Can't recommend MD Hosting at all

bonobo's picture

Hello, David,

I'm glad to hear that you have had a good experience with MD web hosting -- my experience with them has been less than satisfactory.

I was working with them to bring a client site live -- the hosting environment suddenly started forbidding ftp access. This was cleared up after two tickets, as they lost the first one -- yes, lost! It appeared that, for whatever reason, they lost data from their ticketing system.

We put in a second ticket highlighting the ftp issue, and an issue tied in with mod_rewrite suddenly being disabled, when it once was enabled. They closed this ticket on two occasions without addressing the mod_rewrite issue, and without any comment as to why they were closing the ticket.

Eventually, I was forced to bring the client to a different web host. I have rarely seen ineptitude at this level.

Cheers,

Bill


FunnyMonkey
Tools for Teachers

So far so BAD with MD Hosting

zargron's picture

Hello David & Bill,

I have been with MD Hosting for two days and honestly I'm already very concerned!

My web site isn't up yet. I'll be patient and wait until after the weekend before I try to contact them. One of the reasons I'm going to wait is because a quick surf of the web suggests that a number of people report MD customer service to be quite poor.

I had a meeting organised for this morning with the person who suggested MD Hosting to me. They were going to run through their web site with me and help short circuit learning about MD Hosting idiosyncrasies. They called up to cancel because their web site was down. Apparently MD hadn't updated the outage status message so my colleague "wasted" a bunch of time blaming themselves for the problem.

My colleague is usually quite reliable with their recommendations. However, I normally do some research before jumping into a business relationship such as this. So, if MD are average then I'll only have myself to blame. As some of the comments about MD suggest - you get what you pay for.

I'll try and remember to report back next week.

BTW - from last year: http://www.webhostingtalk.com/news/servers-hacked-to-boost-google-rank/

Spoke To Soon

davidkp's picture

I think I must have jinxed myself by giving this company a rap !&%$#.

Their support has been extremely difficult (RS) to get hold of over the last few months, although they did fix my problems quickly when I finally got talking to them. A couple of my sites root files were also hacked which is a bit of a worry.

Apparently they have recently relocated to Melbourne and this seems to be the main cause of the chaos... I hope the change of scenery does some good or I'll be moving on.

Maybe you do only get what you pay for!

Cheers,

David

Webcity

sean_s_oreilly's picture

I have been using webcity for $7 a month, has everything I need, including shell access. Only thing I don't like is I can't log into MySQL through the shell, have to use Php admin stuff. Address is http://webcity.com.au/web-hosting/

Webcity

tonykgv's picture

I have been using them for 6 months or so, and have found them to be helpful. cheap and a good provider of services. I don't find using php admin as a problem, but I can understand if you need to access it more directly.

Problems have been fixed fairly quickly and satisfactorily, all except my current problem, but it is obscure and I can see why they are taking their time.

Tony

Smartyhost terrible, Netlogistics good

behindthepage's picture

A client signed up for the 1000MB Smartyhost $12.50 per month and it is terrible. PHP 4.3.9 No Lock Tables permissions and only 16MB of PHP memory. They don't answer their phone and Support tickets take 24hrs. They didn't supply an IP address with the welcome email - took a week to get that from them. Unbelievable! Crappy control panel.

Netlogistics Velocity One for $19.95 per month is excellent in that everything is as it should be. PHP 5.2.3, 64MB of PHP memory, great cPanel, everything works without any problems.

That is my measure of a good webhoster - you never need support. Everything is as you expect and everything works.

Geoff

Regards
Geoff
The user previously known as gpdinoz

Why VPS for Drupal?

fletchgqc's picture

Thanks everyone for this very helpful thread. Currently I'm with Segment Publishing which is rather expensive and the servers are in the US. We want to move our site to Aus and I thought I'd do it at the same time I migrate our site to Drupal so I'm investigating all the comments mentioned!

Anyway... VPS seems like a cool thing for certain uses, but I guess it is more expensive so: is this really something that would be useful for a standard drupal site? Surely limited shell access would be enough for even the trickiest Drupal jobs?

Also, does VPS make admin more complicated (since you're handling an entire server)? I will have to train some other admins so there is some interest in keeping things straightforward.

Fletch

Authenticated SMTP on non-standard port

fletchgqc's picture

Another question... is authenticated SMTP on a port other than 25 generally available on hosting plans? With our current host we can send email on port 485 which is really nice. If your users take their laptops and plug them in to a Telstra or Optus broadband connection they will find they are unable to send their email on port 25, even if they authenticate to their SMTP server (Telstra and Optus block traffic on port 25 except traffic directly to their own mail servers).

I definitely need this "Authenticated SMTP on non-standard port" feature on our new host.

Thanks,
Fletch

VPS means guaranteed resources

tanc's picture

@fletchgqc: I've just finished setting up a VPS based in the US on slicehost.com. The reason I chose a VPS other other methods was an excellent price/performance ratio. For US$20 a month I get 256Mb of guaranteed memory with root shell access on a quad Opteron box. This is excellent as it guarantees me a certain amount of processor cycles and memory, memory being the more important factor for Drupal. Having root access is a huge advantage over shared hosting as I was able to install my choice of software.

I've configured my box to run nginx (instead of Apache), PHP5 as fastcgi, MySQL 5 with query cache, xcache for php and memcache. This is easily the fastest I've ever seen Drupal run unless locally installed. It absolutely flies for authenticated users as well as anonymous.

When you choose a host you really need to weigh up price matched against performance, with an eye on reliability. With slicehost, I can upgrade or downgrade at any time with no impact of the site and no downtime. So as my site grows in users and therefore memory overhead, I can upgrade to the next level slice and so on until I hit the top model. From there I can start expanding sideways with more slices, one for the database, others for serving content etc.

If you want a lower memory footprint then an alternative web server like nginx or lighttpd are the way to go. They are fast and use little resources and are as reliable as apache.

Next you need to optimise a few things, especially mysql. Caching helps immensely so I decided on xcache and memcache, xcache for opcode caching of Drupal and memcache for query and variable caching. This takes the strain away from the filesystem and mysql and puts the responsibility on the system's memory, which is immeasurably faster.

Finally for monitoring I set up Monit, which will keep a watchful eye on the processes and ensure none of them fail, if they do they are restarted and it keeps the system humming along. All in all this took me a day to set up and I only have limited experience in these things. Everything you need to know is online, just search away.

For SMTP and incoming mail I just use gmail, configured via google apps for my domain.

If anyone goes with slicehost.com I'm always appreciative of a referral, when signing up you can use my email address which is: tanc at whitespace-studios dot com (remove all spaces and change 'at' to an @ sign). Thanks.

My Experiences

fletchgqc's picture

Time to share my experiences so far...
I'm using Newsprout for commercial hosting, who so far are going well. Sometimes you get the impression that they don't have many clients, but the service works and they have basically done whatever I asked for which is nice.

I also signed up with Quadrahosting at the same time but their control panel is so counter-intuitive that I cancelled the account (there might have been another reason too, I can't remember) and got a refund. For example, Cron jobs configuration is found under the "FTP Users" icon. Weird.

Meanwhile I was looking for a host for my personal email, as smartyhost started wrongly bouncing emails sent to me and giving "mailbox full" messages. I forgot about all the bad things written about MD in this thread and signed up with them. 2 days later I'm wondering why I'm getting no email, lodge a support ticket and get this response:

Dear Valued Customers:
This evening at 4:55 in The Planet’s H1 data center, electrical gear shorted, creating an explosion and fire that knocked down three walls surrounding their electrical equipment room. Thankfully, no one was injured. In addition, no customer servers were damaged or lost.

They have just been allowed into the building to physically inspect the damage. Early indications are that the short was in a high-volume wire conduit. They were not allowed to activate their backup generator plan based on instructions from the fire department.

All members of The Planet’s support team are in, and all vendors who supply them with data center equipment are on site. Their initial assessment, although early, points to being able to have some service restored by mid-afternoon on Sunday. Rest assured they are working around the clock.

I am sorry that this accident has occurred and apologize for the impact.

I don't have time to wait a week and hope their servers come back up... so now I'm with crazydomains.com.au for personal email. This service actually works.

I must admit that I also went for the cheapest options with the personal email, by the way. But honestly how hard is it to provide email?

Google?

lyricnz's picture

Have you considered using google-apps for your email? They can provide a gmail-style interface, shared calendar, documents, start-pages, etc : all on your own domain. The basic package is free.

http://www.google.com/a/

Simon Roberts
Taniwha Solutions

Google

fletchgqc's picture

That's a good idea. I didn't realise they gave you a service with your own domain name. When my hosting contract runs out I'll look into it. Considering it's free, I think I can handle Google parsing their way through all my emails.

Another Australian host

anchor-gdo's picture

You could also try Anchor - www.anchor.com.au for Drupal hosting. Definitely not dirt cheap hosting but the support is pretty good.

web24.com.au

skrael's picture

I recently (nervously) changed from hosting at www.tpg.com.au (expensive and you get poor value) to www.web24.com.au.

I have another site hosted in the USA (a .com.au) with Webstrike Solutions (now EasyCGI)this one I wanted an Australian-based IP for local search results (being a .com for an Aussie business)

I set-up a drupal site with a few small issues, (increased the PHP memory limit and loosened some mod_security settings to embed google maps and youtube videos) both of which problems were attended to promptly by support.

Reliability is great, so far excellent uptime. Control Panel Linux and Windows, VPS, dedicated servers - they've got lots.

I can definitely recommend these guys and will be changing over my other tpg-hosted site with them soon (as soon as the prepaid period expires).

Look Hosting

matt_harrold's picture

I had numerous sites spread around Quadrahosting, Smartyhost, Bottle Domains, and Domain Central. Around 18 months ago I migrated roughly 400 domains and 250 sites to a Queensland company called Look-Hosting. So far the service has been excellent, the reliability of the servers (3 dedicated boxes) spot on. In fact, there has only been two times I've needed to contact them ... and that was a bill payment error on MY side triggering account blockage.

If you don't mind WHM/cPanel based hosting, and have lots of small sites to run ... they might be worth having a chat with.

has one tried crazydomains.com.au for hosting

brisbanett's picture

I cant afford more than $5 a month and free hosts kill me when they suddenly disappear.

It looks good although I really would like to know what the php memory limit is. I had problems on my site until my freehost provider hostaiders.com very kindly put it up to 96.

Lots of people say support stinks. I don't care as long as I set up and the site works. I believe their servers are in Australia? Do virtual servers mean they are not?

You get what you pay for

skwashd's picture

I had a look at them, they look like a lot of "cheap hosts". They are likely to over sell capacity on their servers, then use vague clauses in the terms of services to terminate accounts of users who try to use the service as advertised. I particularly unimpressed with the clause in the ToS which allows them to terminate your account, including all domain name registrations, if you dispute a bill.

I think 10AUD per month is the bottom end of what I would pay for hosting. For my cheap clients I put them on static hosting on dreamhost.com, they're happy to pay 100AUD per year for it, which their mail running on google apps for domains.

Most of my hosting clients pay more for managed drupal hosting on virtual servers.

At the end of the day you generally get what you pay for when it comes to hosting.

Summary & Question

carole's picture

Thanks for the great details in this thread. I'm looking for a shared & VPS account. If I can get them at the same host, great, but I can mix & match if necessary.

The summary of this thread to date is approximately:

*http://rimuhosting.com/ for VPS (no shared), $35
*http://www.ilisys.com.au/ (shared only, no prices, apparently $300-400/yr, php4 on standard servers - poor marketing, if good service) (+2, -1)
*http://www.netlogistics.com.au/ - shared, $20, 30G traffic, looks good, VPS $75 (+3)
*http://www.quadrahosting.com.au/hosting/unix.html - shared only, some recs, some perf warnings, $10 for 5G, $20 for 10G
*http://webcity.com.au/web-hosting/compare.php - $10, unlimited, no VPS
*www.cove.com.au - cheap, got a recommend on a non-techie IRC; domain $12, shared $5 - 25G, VPS $45, 50% discount with 50NOW code, 50% off for NPOs always, code NONPROFITONLY - (+2 for non-drupal, -1 for drupal)
*http://www.anchor.com.au/ - shared $363/yr, 10G traffic, VPS $80 (+1)

Don't go there!
*MD Web Hosting (-1)

Has anyone used:

*www.ausweb.com.au - VPS $20, shared $16.50, 5G traffic, domain $25

For one stop shopping, ausweb looks good.

Nothing but praise for NetLogistics

BarwonHack's picture

Net Logistics are great. PHP memory limit is now 128M.
I tried Cove but it just didn't work out for me with Drupal.

Wow, lots of info in this

Stevo_0's picture

Wow, lots of info in this thread!

Ive used ilisys, but I wasnt a big fan of there Ulimited 'Virtual' Shared Hosting, Had lots of trouble setting up drupal sites with them.

Currently I am with Net Logistics, From what I have experieinced, there services is excellent, and I havnt really had any problems at all. However, I find that they are a bit expensive, since I am not making very much money in web development, however, if I had the income, I would be happy to stay with them.

I was shopping around for a cheaper solution, and found that Cove was the best option by far, very cheap plans.

Negatives were that they were a 'New Company yet to prove themselves', Where as Netlogistics has been around for almost 10 years. Netlogistics is also in Sydney, where I live and clients live. Not sure about Cove.. I think its melbourne.

Id be interested to know why Drupal Didnt working out on Cove...?

I think the lower latency vs cost of hosting in Australia is worth it though, however if its an international or overseas website, then host in that respective country, or the US.

Vote for Anchor.net

rcross's picture

Anchor provides both shared, vps, and dedicated hosting. I was initially a bit skeptical since they are a bit more expensive on vps's, but have been really happy with them. They really know their stuff and have been excellent in responding to issues.

Avoid MD Web Hosting like the plauge

Rene Hostettler's picture

They are nothing but trouble. My sites got hacked every couple of months. Then they had a data centre fire and were down for two weeks, I had my domains hosted with them and couldn't access the dns records to point it at a new host, they refused to answer there support line and support email requests for weeks. When they came back online and restored it was to a back-up that was three months old.

I had tried to cancel my account because it was at the end of the contract anyway but hadn't been able to because there ticketing and support lines were down. They then tried to charge me for another year I had to argue with them for two weeks to agree to cancel the contract but then they continued to try and bill me for months after but I cancelled all my payments with them with my credit card company. For more on the particular md saga that made me switch check out http://forums.whirlpool.net.au/forum-replies.cfm?t=913594 just doing a general search on whirlpool shows that nothing has actually change though still looks like they have loads of problems http://forums.whirlpool.net.au/forum/?action=threads_search&q=MD+Web+hos...

Very cheap but really not worth it for anything other then small personal sites or dev space, I would never trust them for a production site!

I have been with net logistics since then and they have been great I was on velocity one and last six months I have been on a re-seller account.

They do have the occasional hiccup like any host but there support is very efficient though a bit brusque at times. For the reasonable price on cheaper plans you get 24 hour phone support during the week and most problems are sorted out within the hour.

alternative

spyjournal's picture

we also had nothing but trouble with md webhosting - and also with numerous other hosting companies, so much so we have set up our own.
We run a small number of drupal sites we have developed for our clients - around 50 or so at the moment - but it is growing rapidly. We now run our own servers in a datacentre in Brisbane. The main reasons we have done so is that we have complete control of the LAMP environment and that is very important for Drupal hosting. We dont have memory issues, php version change issues, email limits or other imposed limits set by an upstream hosting provider.

We would be willing to sell space on our servers to the right drupal development customers. Gordon is right with most of what he says, but he did miss one point - probably because of his expertise. If you are not an expert like he is, then you need a host who is. Most hosts are not drupal experts and dont use drupal, therefore they dont necessarily understand the required environment and they can change things sometimes that affect drupal websites.
We dont! We have a vested interest not to - the servers are for our own sites after all.

So if anyone is frustrated with their hosting here in australia, understand that prices is only one measure of quality and that site up time is all your client cares about, please feel free to contact us and we can discuss your situation and work out what would be best for you. We don't have a price book as such, though we do have some standard packages we set up for our clients.
Cheers

Tim Miller
CEO
Jethro Management
Email tim@jethromanagement.biz
Web www.jethromanagement.biz
Blog www.spyjournal.biz
Mobile +61 414 770 002
Office +61 7 3385 6986
Fax +61 7 3102 8518
Mail
PO Box 5562
Brendale QLD 4500
AUSTRALIA

Drupal VPS.

serverman's picture

Hi
Please check HostRightNow.com's drupal hosting page
The plan Pro Drupal Hosting is a - Secured VPS hosting plan that offers pre-installed OS+Control Panel+Drupal.

2 things I like to mention -
1. Entry level VPS comes for $25 monthly with 24x7 Customer Support.
2. VPS is specially configured for Druapl Hosting and most server resources are free for Druapl App, not for OS and cPanel.

Thanks

Internet Hosting Australia

deanx0r's picture

We've been using Internet Hosting Australia for our businesses. They're based on the Gold Coast. Has been really really reliable and the support is good. Their site is www.internethosting.com.au.

I don't trust any host (or

Netflow's picture

I don't trust any host (or website) for that matter that puts keywords in their business name. Otherwise we use Ilisys at work, I find them slow. I had a look at their plans and they don't look great. I host with Media Fortress for all my personal projects and haven't had any problems.

+media +fortress

sime's picture

I assume you weren't googling for "media fortress" when you found them?

I guess not. But doesn't

Netflow's picture

I guess not. But doesn't change my opinion.

I've had a

juicycode's picture

I've had a http://www.mediafortress.com.au account for 6 months. They are not as cheap in comparison to US based hosts but they know what they are talking about. When I was converting my site from Wordpress to Drupal I started asking questions (that in hindsight I should have just posted here) about the database. One of their techs ended up doing it for me. Probably got sick of me asking haha but yeah, I rate them.

New Host in Australia

kedija's picture

Thought i'd chime in and let you guys know that Kedija is up and running with Shared and VPS solutions in Australia. You can check us out at http://kedija.com.

Thanks,
Steven

objectsynergy's picture

I would highly recommend the services of Secure-ISS. They provide Low Cost VPS Hosting Western Australia You can read client Testimonials

Sales, Technical and Account Enquiries

t: 1300 769 460 (within Australia)
t: +61 7 5528 2373
f: +61 7 5528 2379
e: sales@secure-iss.com
e: support@secure-iss.com
e: accounts@secure-iss.com

Try reliable US hosting with high uptime and best support

BobanZ's picture

Hello, I would like to pay your attention to a reliable US hosting provider called Fatcow. What is great about them is that they provide unlimited resources ( disk space and bandwidth), the uptime of their server is not less than 99.9% and their support is professional( always ready to help you anytime you need this).

Best experience with

ivrh's picture

Best experience with www.redy.host, they are Melbourne based.
cpanel with good drupal 7/8 support, drush etc. out of the box, great performance and auto upgrades of drupal (via softaculous system, web-based), looks like good drupal hosting in Australia.
Support is the best we ever experienced, fast and resolution times are like under 1 hour.

Try https://www.owhmp.com/

sethkimball's picture

Try https://www.owhmp.com/ Marketplace for web hosting. Start at $3/Mo.

Australia

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