missing profiles multisite

Hi, I am having a bizarre issue.

We've upgraded and merged serveral 5.x sites to 5.20 same code base w/ diff databases.

• When I go into a user, I don't see the Profile Tab
• The main User Admin menu does not have the Profiles menu item
• When I go into the modules, the Profile Module exists and is enabled
• The same is happening for all sites in that code base

I tried enabling and re-enabling

Any clues? or ideas on how to troubleshoot this?

thanks!!!!