Dimdim demo and evaluation

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gusaus's picture
Start: 
2008-10-30 06:00 - 07:00 America/Los_Angeles
Organizers: 
Event type: 
Online meeting (eg. IRC meeting)

Chris Hughes from Dimdim will be giving our a community a personalized demo of their powerful online meeting and collaboration platform. It provides a self contained solution with many key features:

  • No Install to Start/Join meetings
  • Easily Share your Desktop
  • Audio & Video Conferencing
  • Present PowerPoint and PDFs
  • Private & Public Chat
  • Whiteboard & Annotations
  • Record and Playback Meetings
  • Multiple Presenters

These are just some of the potential uses:

  • An improved training platform for the Drupal Dojo, companies, and individuals
  • Remote sessions for DrupalCamps, DrupalCons, and local meetups
  • A compliment to project/task based Drupal Groups
  • A way for virtual companies to better communicate and collaborate
  • Potential integration of their open source community edition

This demo is open to anybody in the community. You can join by entering the meeting ID chrishughes1 at http://www.dimdim.com at the time of the meeting. If all goes well, we'll soon have an amazing new platform for Drupal learning, training, and collaboration.

Comments

Thanks for putting this together

christefano's picture

Thanks for putting this together, Gus. I like that there's no desktop software to install (unlike Adobe Connect, which has a download for people who want to share their screen).

I wasn't impressed with chrishughes1's difficulties answering my questions but that doesn't necessarily reflect on DimDim's product.

Does anyone know how the DimDim-Moodle integration works?

Thank you Chris!

gusaus's picture

Assuming this was Chris' first exposure to the Drupal community, he may have been overwhelmed by the amount of questions from all these strange people (alright, just you Christefano ...hehe). It was a good initial test - most people had no problem joining the meeting and there was a cross-section of people scattered around the country and world.

Feedback from the experience was generally really good. Linux support, the ability to edit videos, quality of desktop sharing, and integration were some of the issues requiring further follow up.

All in all, we think Dimdim provides pretty much everything we're looking for in terms of our immediate Dojo needs. Any sort of integration might provide for a good set of Dojo and/or DROP lessons, sessions, and tasks.

I think we've run out of excuses to NOT fire up the Dojo. I think this is going to be fun!

Thanks again to Chris and those that were able to help evaluate!

Gus Austin

Gus Austin

Dimdim used successfully

aniruddhay's picture

Hello All,

We have now been using dimdim for our classes here at Polytechnic Insititute of NYU, Brooklyn, U.S.A. for a semester now and I wanted to share my experience with you all. Dimdim does offer all the advantages stated above with the best one being there is no need to install anything and that it is browser based. We have been using dimdim in about the most testing scenario tha you can imagine.

Our Organizational Behavior class meets in a classroom and the professor has an assistant pull up relevant material on the screen for all the class to see. At the same time, we transmit it all to our remote students via dimdim. We use lapel mic for the professor, an omnidirectional mic for the classroom and route the audio through a mixer to dimdim. We also have a webcam on looking at the classroom. Our sessions go on for anywhere between 2:00 to 2:45 hours.

Dimdim integration:
When a dimdim room is created, a URL specific to that room is available, we have 'integrated' dimdim into our course pages by placing a link with this URL. The participant can follow the the link and join the room as long as a session is on.

Some issues:
1) Audio from participants: Dimdim allows only 3 participants at a time to speak back, this makes it difficult for the moderator to shuffle the mics between the participants.
2) There is no audio cue for 'hand raised'. "Hands raised" is a typical feature where the participants notify the moderator by some blinking icon to communicate the desire to participate.
3) The audio talk back has considerable lag. That being said Dimdim provides exceptional audio quality!

As you will see these issues should not really matter much to someone who is not using it in conditions like ours. On the whole we have been very very happy with dimdim and realise that we are streching dimdim but still getting good results.

I would be happy to answer any questions or help set up dimdim sessions.

rajdrupal's picture

Hi,

I just installed drupal and Please let me know how to install latest DimDim-drupal integration, so that i can use DIMDIM for my meetings through drupal.

thanks

Regards

Audio quality

dawehner's picture

Why not use dimdim just for presentation, video etc. and user an extern sound tool. Another positive expect is that it will be easier to record a extra application (like teamspeak)

There are even some opensource projects(for example Mumble) which provides a much better sound quality and a ACL System, so only the presentator can speak in a "presentation" channel.

Notes from another test

gusaus's picture

We ended up jumping on Dimdim for our Dojo site planning session. A few notes from the experience:

Overall quality was good; lots of crazy lag/echo when somebody isn't wearing a headset (so, duh... we should all wear headsets); easy record of the session is great, but there are a few issues that don't yet make it ideal - 1) if multiple people are speaking, only the meeting host will be recorded; 2) no easy way to edit the video; 3) links in the chat are broken and don't show up in the transcripts (decode failed) - http://recordings.dimdim.com/chat/f5176792-02fc-102c-a126-003048944478

Once these issues are resolved, we have a pretty slick and easy solution!

Gus Austin
PepperAlley Productions

Gus Austin

DimDim Integrated into a Drupal Widget

downtown's picture

Hi,

I found your posts while searching for DimDim and Drupal.

My organization created a Drupal Widget that integrates with DimDim. We call it the "Drupal Rec Room". DimDim is launched with a push of a button. No sign in or account creation is necessary. The widget also includes Drupal Blogs, News, and Events.

Please try it out and tell me what you think. I plan to submit it to Drupal.org. I hope it makes the front page!

Ray

ECMINSTITUTE.org
ECMHUB.com

Here is the link:
http://ecminstitute.appspot.com/html/widget/drupalrecroom.html

Cool widget!

gusaus's picture

The Drupal Dojo is very close to securing their own Dimdim pro account. It would be great if we could create a similar widget to the 'Drupal Rec Room'. Possibly we could schedule a Dojo workshop (using Dimdim of course) and you can demo how you built that.

Very cool!

Gus Austin
PepperAlley Productions

Gus Austin

I have a DimDim Pro account

downtown's picture

I have a DimDim Pro account myself but I would recommend against using it for ad hoc work. The widget creates an account on the fly meaning you do not need any passwords. If Drupal.org had a pro account then they would need to share their password out to all potential hosts.

The Drupal Rec Room is the perfect approach to get people to collaborate freely without setting up accounts and distributing passwords.

Makes sense?

Some sound issues

Manuel Garcia's picture

http://forums.dimdim.com/forum/showthread.php?t=41

This seemsto be a known issue, I am using kubuntu here. In my case, the voice sounds very low pitched

Appparently its from windows (host) to linux (participant) only, if anyone has the same issue pls reply to this comment :)

Dimdim upgrade

gusaus's picture

Dimdim just launched a new version with some additional features -
http://www.dimdim.com/products/dimdim_new.html

Once Josh gets our Dojo pro version set up, possibly we can arrange another personalized demo in which we can provide more feedback and go over some of the issues we're having. In the meantime, keep the feedback and feature requests coming.

Gus Austin
PepperAlley Productions

Gus Austin

Quick bugs I've found on

aaron's picture

Quick bugs I've found on initial evaluation:

  • Doesn't work in Linux.
  • If not using headset, people hear 'ticking' sound.
  • As the main presenter, if I switch on another presenter, I lose their audio.

Aaron Winborn
Drupal Multimedia (book, in October!)
AaronWinborn.com (blog)
Advomatic (work)

Aaron Winborn
Drupal Multimedia (my book, available now!)
AaronWinborn.com
Advomatic

Also, I haven't yet found

aaron's picture

Also, I haven't yet found the 'main chat' screen shown in their demo.

Aaron Winborn
Drupal Multimedia (book, in October!)
AaronWinborn.com (blog)
Advomatic (work)

Aaron Winborn
Drupal Multimedia (my book, available now!)
AaronWinborn.com
Advomatic

Public chat

gusaus's picture

Public chat was set to 'off' - No Linux support ATM - we'll be sure to log any issues with sharing, recording, and quality that come up during Dojo sessions.

Gus Austin
PepperAlley Productions

Gus Austin

DimDim Crashing Browser

beeradb's picture

At Vordude's request I'll post my experience. I tried to join the web conference twice and both times had my browser crash. The first time I connected my browser crashed within the first minute. The second attempt went a big longer (3-4 minutes), but as soon as I opened new tabs and started working in them it crashed again. I'm not sure the crashing had anything to do with me working in the other tabs, but I thought it warranted a mention.

My browser information follows:
Firefox 3.0.5

I also have the following add-ons installed:
DrupalForFirebug 0.0.4
Firebug 1.2.1
FireGestures 1.1.3
Live HTTP Headers 0.14
Selenium IDE 1.0b2
User Agent Switcher 0.6.11
Web Developer 1.1.6
YSlow 0.9.5b2
Zend Studio Toolbar 2.1

Did anyone else have a similar experience?

One More thing...

beeradb's picture

Just realized I didn't mention what I was trying to connect to. It was the "Media Sprint Recap on Drupal Dojo!"... the corresponding event page is http://groups.drupal.org/node/18159

Dim Damn.

vordude's picture

Had some strange issues on January 13th. Could only hear 1 presenter, and nothing from the other. Watching the chat, I was not the only one with this issue. Are there differen't "types" of users? it seems some were okay, while others were not.

I saw two "boxes" for the people who were I guess sharing their screen, but I saw no video in either box. There were audio settings for "arthur" and "drupaldojo" (and they were at resonable levels) (and not muted) (I did see a camera through the "desktop sharing" only)

I did find an audio settings slider for gusaus (in the upper left corner) where all participants are listed.

I clicked on All Participants, to see if there were audio settings that were hidden from the main window, and that new "window" popped up in front of the screen sharing that was going on, and dimdim was having problems, determining what wanted to be "in focus" It really caused the ui to fall apart. (until I closed that new "window")

I clicked on "Full Screen" accidentally, (in the upper right corner) and my browser crashed.

The desktop sharing worked fine. (as far as I could tell)

Based on only this experience, I'm not convinced DimDim is all that great.
It is an answer, but so far I've seen issues are very similiar to the problems the dojo is used to.

I'm hopeful for change. And I've seen it work in the past better than this. Maybe multiple presenters was a bad Idea... I don't know.

(Max OSX 10.4 Firefox 3, Flash 9 (I think--when my browser crashed, I updated it to the latest, came back, and the session had finished...) )

Can't share your screen on linux

Manuel Garcia's picture

Good news is they seem to have fixed the low pitch sound that i was having the other time, because the last session went flawlessly for me, as an attendee.

Today I finally got around to testing the system, in hope to do a session in the future, but I quickly realized that you can't share your screen if you are under linux (ubuntu in my case). This is a major disappointment, and I hope they fix it asap!

Vote for this feature please

Manuel Garcia's picture

There is a feature request in their jira, you can login with your dimdim account and vote for it here:
http://support.dimdim.com/browse/EN-57

Can't share on my mac

gusaus's picture

For whatever reason, I've been unable to share the screen on my Mac - always get this message -
"Computer Screen Share Error Connection Failed - Could not establish connection to server." - I went ahead and posted to this thread - http://forums.dimdim.com/forum/showthread.php?t=648

Also would be nice if the raw video was in a format a bit more conducive to editing such as .mov.

Gus Austin
PepperAlley Productions

Gus Austin

Firewall?

madflute's picture

Hello,
You have probably done this already, but have you checked the firewall setting on the server?

-Hiro

Settings in Systems Preferences

sjmohan's picture

Just a thought. But you might be running into issues if you have your Screen Sharing Preferences turned off in Leopard.

You might have already looked into that but it's worth a try. I didn't have a problem sharing my screen on DimDim albiet not in connection with this topic but on a separate work related presentation.

Hope it helps.

  • Sandeep

Audio Issues

2ndmile's picture

Just got done with DimDim session and the audio issues were pretty annoying.

The audio from the presenter would intermittently stop. This is a problem with the DimDim software it would seems since others in the chat could still hear the audio and the video was still playing perfectly. Others were experiencing the exact same issue each at different intervals.

We need to get this fixed before DimDim can be used to lessons with 20-30 people at a time or we will spend more time troubleshooting DimDim than learning the actual lesson.

Where am I?

Feedback from recent "installfest" dimdim session

winston's picture

The dimdim session went pretty well. Couple of notes.

The "landline" conference call worked fine. Only thing is I didn't realize it was an either/or situation. DimDim allows you to either use the landline phone number or use totally ip based through dimdim, but if you use both one group doesn't hear the other. Fortunately I found that out before the session so just forced everyone onto the landline call.

The other issue was when I promoted someone else to be a presenter it killed the recording. So no recordings should be planned unless a single person will hold onto the presenter role throughout.

Otherwise overall it was OK. Event was a success.

Regarding any decision to use this for dojo. Are there other services we can try? DimDim's not bad, but it'd be nice to try something else to compare.

Dim Dim vs. Skype

bramface's picture

When I use Skype, it works instantly, I can share the screen or my video, and response time is instantaneous.

When I used Dim Dim today, there were huge lags, and it was also confusing to schedule the meeting and then have to log on to the site as drupaldojo to start it....I would have thought the purpose of scheduling would mean that I could use the email I got to then initiate the meeting.

That's how GotoMeeting.com does it.

But basically, the lag time between my screen actions and what the two other participants saw made DimDim unusable today.

-Bram

I roughly agree with that but...

winston's picture

How does Skype perform with 20, 30, 40 users? I'm not really a Skype user so not sure how suitable it is for webconferencing.

Regarding the lags. The trick I did as a presenter yesterday was to run the meeting from my laptop and display it as a viewer of the meeting on my desktop right next to it. So I would look more at the desktop so I could see the same lag the students were seeing.

The lag definitely slows you down though and puts more stress on the presenter to really be prepared and comfortable with the tool and its limitations.

DimDim vs. GoToMeeting

bramface's picture

You're right - Skype isn not a videoconferencing platform. However, it did prove to me that local bandwidth was not the latency issue.

Your point about presenter preparation workaround is taken ....but honestly, if I'm going to take a lot of time preparing a presentation, that investment is important enough to want a synchronous conduit.

I use GoToMeeting now, and it works flawlessly and easily for screen sharing and audio (and audio can be both phone AND VOIP - the presenter can do VOIP while attendees dial in). And scheduling and starting up meetings is a breeze.

I'm sure I'll be flamed for arguing for a proprietary solution here, but....staging a presentation around the awkward limits of a "free" tool (and I take my connotations on "free" from the TED video by Jason Fried of 37 Signals) rather than paying a fair price for tool without those limits seems like folly to me.

I was using CUSeeMe in the mid-90's, so my appreciation for synchronous video sharing comes honestly. If DimDim is for asynchronous video sharing (e.g. we build in delays), let it be so advertised...and let the presenter decide what can be afforded.

There, go throw muffins at me.

Again, I agree

winston's picture

Lowering the bar so folks who don't have the time nor inclination to practice using a lower quality tool can still be effective is far better.

As Gus mentions, cost and fundraising would be the issue. What if the dojo/kata rented it out to drupal companies that want to do web based training, but not enough for them to justify buying it for themselves?

Regarding latency in meetings of people from Australia, US, and Europe at the same time - I have to think even the Adobes and Ciscos of the world are going to have latency there.

webmeeting 12/2/09 re /node/17096#comment-109016

eric_sea's picture

There were three of us in the Webmeeting 12/2/09 about DimDim module (http://groups.drupal.org/node/17096#comment-109016) that matt.robinson1 setup for yesterday. The experience using DimDim was mixed, at least from my perspective.

I missed the first part of the meeting perhaps Chris or Matt can fill in what I skipped over.

We had participants in Australia, Seattle and New York and there were significant time delays in the VoIP audio. Text chat worked well, Screen sharing seemed to be working although we didn't test it extensively. Video didn't seem to be functional. I did try to call in and was presented with hold music, not understanding that the VoIP and dial-up calls were different. As usual the biggest problem was one of user prompts and users (me) who think the understand the GUI but skipped over any orientation that might have been available.

Generally the DimDim integration module that univate / Chris Hood has been working on worked well for me. (http://drupal.org/project/dimdim) It was an easy install and config. Easy to create a conference by adding content in drupal and open and attend the conference.

There are several known limitations with the current module. For example only one conference can be setup at one time and for those of us interested in integrating it with a setup such as the Kata or Dojo, there would need to be more work done to integrate the events into group permissions and atrium calendar.

I gather from our webmeet that Chris may do some more with the module but was really wasn't very happy with DimDim and was more interested in building a better API that would work with multiple conference providers. Is that right Chris?

If anyone is working on integrating a web conferencing API specifically within Atrium groups, Dojo or Kata, I'd be interested.

I'm happy with Dimdim

univate's picture

I'm happy with Dimdim for a current client project I'm using it in. In this project its being using to present webinars, so only one person is speaking and sharing the material and any delays are not really a problem. This client has also purchased a paid webinar account with Dimdim so I'm not if that is making different as I don't they are experiencing any major lag issue on their account.

As for the module I have started building, I think it makes sense to separate the Dimdim specific code from the drupal web conferencing node content types to have some sort of API. This will just allow either us to handle multiple Dimdim accounts or even other web conferencing tools - although I have spoken to gotomeeting and webex and neither have been able to provide me with an API to interact with their services (so I would be interested if other can identify web conferencing tools that have open API's).

I also think some of the features that people want with this Dimdim module are best served by other event management modules (rsvp, invite, calender etc..).

The Dimdim module (which i may consider renaming to a more generic web conferencing module) should just focus on the task of integrating with the third party services and do that job well.

If you want this module to work with Open Atrium then I think want you will want to do is build a feature around this Dimdim module, that way your feature will be able to be enabled on groups and if we get multiple dimdim account support completed each group may be able to have their own account to run meetings. This type of functionality does not belong in the core Dimdim module.

Need help with Dimdim integration

rajdrupal's picture

Hi univate,

I am trying to integrate dimdim with Drupal.

Please help me if you can provide me the latest dimdim integration (eg. SAAS Pack), so that i can try integrating dimdiim with drupal.

Hoping your reply soon...

thanks

Raj

Great feedback - helps us decide whether or not to renew

gusaus's picture

Appreciate all the recent feedback! We need to make a decision whether or not to renew Dimdim or choose another solution this month. Generally speaking it seems like Dimdim is a good and affordable solution. While others such as GoToMeeting or WebEx may be more stable, they also are a bit too pricey. Obviously we'd welcome a donated copy of any of these platforms as a sponsorship in kind!!

Gus Austin

How Many Users?

gdunham's picture

I manage an Adobe Connect server at Yukon College and would consider donating its use for testing purposes. How many people would be using it? One limiting factor - I live in Yukon, Canada. We're at the end of the pipe and could not support lots of users. But you could certainly take a look and see if it's worth following up. (Our license is for a maximum of 200 concurrent users - but I think our bandwidth would probably limit us to about 20 to 30.)

Grant

Thank you Grant. Chris have

eric_sea's picture

Thank you Grant. Chris have you looked at the potential for open API with Adobe Connect? I have built tens of hours of elearning using the Connect training module and web conferences using Adobe Connect; it is also pricey but still a great option, especially with Grant's offer.

Adobe also offers a free trial (http://www.adobe.com/products/acrobatconnectpro/trial)

Let me know if I can be of any assistance.
- Eric

Do you have a link to Adobe

univate's picture

Do you have a link to Adobe Connect API documentation?

Removing DimDim Splash Ad from Recordings

gusaus's picture

While you are able to personalize some elements of Dimdim, you can't remove the big splash screen in the videos. Being able to customize would be a huge +1.

Also made note in their forums -
http://help.dimdim.com/forum/showthread.php?p=6791#post6791

Gus Austin

Bigbluebutton

pepeelfrances's picture

Hi there,

There is http://bigbluebutton.org/ , maybe it can be interesting ? It's open source and works with linux for deskotp sharing.

pepe

installing latest DimDim-drupal integration

rajdrupal's picture

Hi,

I am trying to integrate dimdim with drupal.

Please let me know if anyone can provide me the link for the latest DimDim-drupal integration pack.

Thanks,

Raj.

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