Posted by samcohen on April 17, 2009 at 4:06pm
Hi all,
I'm starting a new site that will be using a 3rd party live support system. I haven't select a vendor yet.
I've been looking at the various chat modules and it doesn't seem like any of them work with live support chatting -- where a user can initiate a chat and one of a number of "operators" can answer it.
I'm just wondering if anyone knows of any modules that do support this type of system?
And if not, do you think any of the current modules that might come close to the functionality of a live support system
And also, if any one can recommend a live support vendor .
Thank You,
Sam
Comments
Did you look at
Did you look at these?
http://drupal.org/project/phpfreechat
http://drupal.org/project/habla
http://webscripts.softpedia.com/script/Modules/Drupal-Modules/Skype-Supp...
===================
http://www.elteto.net
===================
http://www.elteto.net
Hi there
I have developed a module for Toksta chat system. You can chat with any of the site visitors using this.
http://www.m4manas.com
Banckle Live Chat System
Consider Banckle Live Chat, it is the perfect live support/chat system available! It allows any operator to conduct the chat session and the operator can also transfer the on-going chat session to some other fellow-operator as well.
I hope Banckle is the one chat solution that fits your support needs.
Usman Sarfraz
Any Open Source chat software available
Hello I have tried various methods like ZIPOM, Banckle. Is there any open source available..?