I'm wondering if anyone out there has any experience using any of the Drupal issue tracking modules in a church context. I've looked over this Project Management/Issue Tracking page here http://groups.drupal.org/node/17948 and I like the features of Storm. I'm a little distressed by the lack of a stable Drupal 7 version, but other than that it looks really good.
We're preparing to launch a new website at our church and we're hoping to do a better job of managing the requests for maintenance on the website. So that will be the first type of issue that we will be tracking, but I could see us expanding the scope to include IT and facilities issues also. Does anyone have any experience they would like to share of doing this in a church context?
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Hi n8j1s, How did you go with
Hi n8j1s,
How did you go with this, did you end up implementing the issue tracker for your Church website? I'm looking at doing a similar thing in my context.
Is there any recommendations or warnings you'd give if you've ended up going down this route?
Thanks in advance.
Hi readeral,I haven't found
Hi readeral,
I haven't found a solution for this that I am really happy with yet, but the one that I'm currently using is getting there. I started using a service called Podio. It is by far the most customizable project management system that I've found. It's also free for teams of up to 5 people (You can have more than this submitting tickets, but only 5 for free working on podio). It allows you to really customize your workflow, without imposing such a strict structure that it becomes unwieldy. I haven't been using it for very long, just over a month, so I can't speak to its long term usefulness. But so far it's been pretty impressive.
Hope this helps.