Posted by buzink on December 6, 2009 at 1:35am
I am using Rules to send a reminder for cases in open atriums case tracker based on a date field. I came quite far (http://drupal.org/node/652158), but I'm having trouble sending the mail to the right user. Right now, the mail goes to the author of the node. I would like it to go the assigned user for that case however. The assignee is not a content field, but a custom value created by the case tracker module. In views I can use case tracker fields, but the case tracker context doesn't show up in the rules argument data type list.
How can I make the fields of the case tracker module show up in the data type list of the arguments section of rule sets?
Comments
Hi, I think you have to add
Hi, I think you have to add the task node content as argument.
Also check out the Projectweb Tasktracker feature, a cck only solution...
I tried that
I tried that. But it only allows me to set the assigned user, not to send a mail to him. The cck solution is indeed better, but I am using Open Atrium which has the case tracker build in. Thanks for the suggestions though!
Case Tracker is customisable
Hi,
I'm a newbie to the OA but I have looked at the case tracker and it allows you to add additional CCK fields. Maybe you could add a User reference cck field and go from there?
Curious
Did you ever find a solid solution to this issue? I'm facing the same situation.
maybe
why dont you do a cck hidden field with that value?