Realname in user profile reverts to user name

We encourage users to post events happening in the community to the community events group on https://www.drupal.org.
pkchoo's picture

Hello, I was hoping that someone here might have encountered what I'm dealing with and maybe have a solution, or explanation? I submitted my question to the issue queue, but have not received any response whatsoever, so I figured I try here.

I'm using the Realname module for a Drupal 7 site. Basically, to display a user's full name instead of their user name (Joe Choo instead of jchoo) on their profile page. I am using Display Suite to handle the layout of the user profile page.

Everything was working fine. Users' full name were showing on the site, then one day a few weeks back, we noticed that after we edited user profiles (to change information on them), after saving, the user's name changed from their full name to their user name. From that point on, every time we edited a profile, the name on the profile changed to the user name.

As far as I remember, I didn't do anything in particular to the site, and especially the realname module or configuration, to lead up to this. Then one day (a couple of weeks later), the name on the user profile page, reverted back again to the user's "Full name". Again, without me doing anything specific to the realname module. This lasted for a couple of weeks.

As of yesterday, it changed again. It is now showing the user name on the profile page, and not the full name... I know I didn't touch the site in the last couple of days to cause this. On top of that, I noticed the changed occurred to both my dev and production site (which have separate databases and files) at the same time. This didn't happen before because I was working off the dev site and moved the site to production. This time I had both sites running at the same time.

Anyone have any clue what is going on that might be causing this?

Thank you very much,
Joe

Newspapers on Drupal

Group organizers

Group categories

Topics - Newspaper on Drupal

Group notifications

This group offers an RSS feed. Or subscribe to these personalized, sitewide feeds: