Hello there, everyone :-) -- and I hope everyone is doing well.
I have been struggling with some issues, and have been, up until this point, a bit unsure as to how to move forward with them.
So, I have had to remove two people from my web site, www.ithou.org, in the last several days because they seemed to be each promoting a "get rich quick" multi-level marketing scheme. Maybe I have an unfairly biased opinion about those setups. But it seems like it is a situation in which, at the least, there is not full disclosure.
One of the people who I removed from the web site had been kicked off another forum -- and the other person who I've removed from the web site was listed under "scam.com". So, I have removed these people.
As my web site grows, I expect that these kinds of issues may arise with greater frequency.
How do people deal with this issue?
Thanks,
Albert
www.ithou.org
Comments
Specify the limits of
Specify the limits of acceptable use with terms and conditions.
FunnyMonkey
Yeah - that's what I'm
Yeah - that's what I'm thinking.
One goal that I could see for this group is to create some standard ideas/text around acceptable use and some standard configuration for sites that are open to mass registration.
For example:
That kind of gets towards Miriam's request for best practices, eh?
Greg
--
Growing Venture Solutions
Drupal Implementation and Support in Denver, CO
knaddison blog | Morris Animal Foundation
I would suggest using a disclaimer at registration
If it's problem where you are booting them off the site then they should have read about the site standards when they registered.
If it's a problem where you are unpublishing their forum posts then it should be a submission guideline saying that advertising for pyramid schemes or whatever is not allowed when they go to post their item.
The Guidelines should be posted relative to the action being regulated right...
In this case since you haven't published any guidelines yet you could say to the offending person "look maybe you didn't realize but.."
There are a bunch of modules for doing user managment including one called Troll. I havenever used any of those though.
cheers,
mir
Ps; I am all for getting together and making a list of where to put disclaimers and why is that the idea?
Thanks everyone for the great comments
Hi laura, bill, greggles, and mir -- thanks for your great comments...
I really appreciate it.
I'm definitely for the light touch. "maximum freedom, minimum coercion" and it would be great if i could just have the community moderate itself....
So, here's what I'm gonna do...
1) I'll definitely put some stuff up in the TOS
2) I'm gonna make sure that "product" style postings must be approved prior to publication
3) I'm gonna check out Comment Moderation and Spam.... and see if these can do the trick. [fingers crossed]
I think once the community grows and develops its own core, hopefully, the community can moderate itself.
It just feels like early on, especially, is the setting of the tone, the planting of the seed.
Peace,
Albert
www.ithou.org
www.ithou.org
Transparency is key
I think as long as you are clear as to why you're taking the actions you're taking, and those reasons are deemed fair and even desirable by the community members, then you're probably okay. TOS can help lay that out.
What puts a chill into any community is arbitrary and capricious editing, deletion and banning of members. If people feel like they might get axed if they cross you, then they'll just go elsewhere. The community is boss, really. I tend to recommend a very light touch. On the other hand, some sites require very active monitoring to maintain the sense of community. If trolls and bullies storm in and attack other members, you may need to act in order to preserve the community. Nobody wants to get attacked. --Okay, well, most people don't want to be attacked. Some get off on it, I think.
Drupal has some nice community moderation tools, though. Comments moderation is one. Spam 2.0 can help you deal with spam like you describe. The latest version provides means for members to report transgressing material, too.
Laura
pingVision, LLC
PINGV | Strategy • Design • Drupal Development