remote usability sprint

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Amazon's picture

Hello, the third remote usability sprint is upon on us and I am going to be leading an effort to conduct user experience testing of Drupal 5.0 with remote users around the world. The event will take place at Google headquarters in Mountain View.

http://www.flossusability.org/

The goal is to teach developers how to conduct remote user experience testing and get good user experience feedback for Drupal 5.0 and beyond. In particular, we will use the 1700+ results of the Drupal administration survey to help create new designs for focus areas identified by the survey.

1) I am looking for core developers to participate remotely. e.g. I'll watch Drupal administrators use Drupal and make notes, mock-up suggested improvements, and file issues.
2) I am looking for volunteers to set up remote user experience testing stations. e.g. I'll set up remote streaming video and skype casts on a computer so that Drupal developers can do direct observation of Drupal administrators while I supervise.
3) I am looking for volunteers to review videos of Drupal administrators using Drupal and file issues, produce mock-ups, and make notes.

Cheers,
Kieran
CivicSpace

Comments

Open Source remote user testing set-up

Amazon's picture

To seek, to strive, to find, and not to yield

http://civicspacelabs.org/home/node/13799

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looks great

greggles's picture

That looks great. For the situation I'm envisioning in Denver we can get several people together for the testing in one place. In that situation we can simply record the vnc session on the local machine and use an audio recording program to capture the microphone input, right?

Also, in your call for volunteers you say "I am looking for core developers to participate remotely. e.g. I'll watch Drupal administrators use Drupal and make notes". Do you mean "I'll watch" or that these volunteer "core developer" will do the watching?

We should be able to get a good number of folks from varying skill levels to do these tests.

Thanks,
Greg

--
Growing Venture Solutions
Drupal Implementation and Support in Denver, CO

404

moshe weitzman's picture

that page gives me an ugly 404. maybe try while logged out.

cs reloaded

greggles's picture

I believe civicspace had to migrate servers somewhat hastily this last week - I'm not sure if/when the content will be coming back.

Kieran - can you post a brief overview of what needs to be installed? If i remember correctly it's

Some sort of VNC server
vnc2swf
skype

Anything else?

Greg

--
Growing Venture Solutions
Drupal Implementation and Support in Denver, CO

Our server migration changed some of the URLs

dgeilhufe@yahoo.com's picture

Amazon's URL should have been:

http://civicspacelabs.org/node/13799

First day of the Open Source Usability Sprint

Amazon's picture

Hi, we had our first day of of the open source usability sprint today. This is my third usability sprint and it's good to be returning to work on Drupal again with Neil. Our two usability team members dropped out at the last minute. Leslie Hawthorn, the Open Source Program coordinator from Google has graciously agreed to join our team for the weekend.

Neil and I are sitting on 2000 responses from the Drupal administration survey. Our plan is to produce a report this weekend. On Sunday, Matt Cheney, who also works at the http://hatfactory.net will be helping us to produce better surveys and interpret results of the survey. Matt recently edited an academic text on surveys so we are looking forward to having his insights.

We have a few different goals for the weekend.

  • Explore how to recruit User Experience professionals to the Drupal project.
  • Produce 3 levels of reports to the Drupal community, Data, Summary,and detailed report with recommendations for the development community.
  • Conduct some user experience experiments with users. We had no less than 4 people jump up and volunteer to help test and vent their frustrations with Drupal to us.
  • Produce better documentation on Drupal.org to explain how we work on improving Drupal's user experience.

A couple of comments about other projects.

  • Hyperscope is based on Brad Neuberg's work with Doug Englebart. Brad is also a member of the Co-working space. Hyperscope has a steep learning curve, sometimes known as powerful.
  • Social text is trying to make a hard interface. Ok, that's not fair, they are trying to make a wiki interface for power users, who have been abandonned with the new, easy to use version. I challenged them to take their so called 'easy interface' and come to a bus stop with me, to do some usability testing. Let's see if they are up for the throw-down tommorrow.
  • Social source commons is Gunner's project. It's good to see Gunner on the other end of the clock for a change. Sounds like a lot of his assumptions are being challenged which is great. Perhaps he can explain why it's not on Drupal.

It's good to see lots of fresh blood working on Open Source usability. I'll have more comments tomorrow. If you are interested in participating in analysis of the survey results, we can still use lots of help.

To seek, to strive, to find, and not to yield

< a href="http://www.youtube.com/watch?v=COg-orloxlY">Support the Drupal installer, Install profiles, and module install forms
<a href="http://ia310107.us.archive.org/1/items/organicgroups_og2list/dru

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