Posted by koenvi on April 16, 2008 at 7:39pm
Hi all!
As a part of my course on Usability Design at the University of Leuven (Belgium), I'm doing a user and task analysis on Drupal.
I have started a user survey to collect useful data on the users of Drupal. With this data, I will create user profiles and personas to reflect some typical user groups of Drupal.
The survey can be found here: http://drupalsurvey.vanisterdael.be/index.php?sid=76524
It would be fantastic if you would like to dedicate 10 minutes of your day to participate in the survey. You may choose to fill out the survey anonymously or you can leave your e-mail address and I will send you my final report (in Dutch).
Thanks in advance!!!
Koen Van Isterdael
ps: do you have any questions or suggestions, feel free to contact me!
Comments
Just checking: are you aware
Just checking: are you aware of http://groups.drupal.org/node/3761 (Drupal persona), http://groups.drupal.org/node/9598 (concepts and tasks) and http://groups.drupal.org/node/10195, the UMN Libraries Usability Testing Summary Report?
I just filled out the survey. I suggest you post it to other places as well, because most of the questions will be fairly trivial/simple for visitors/users of groups.drupal.org.
Veel succes, ben benieuwd naar de uitkomsten.
Just wondering
Apart from what Yoroy pointed out, I hope you are aware un order to get good results of a survey you generally need al lot of data that can represent the users of Drupal. I highly doubt that only posting this in the usability group will do that.
As previously pointed out,
As previously pointed out, the people that will read this, do not fairly represent drupal users. Targeting drupal users for a survey wide enough to get a fair and even sample of data is a mammoth task.
Bevan/
Bevan/
Thanks for your concern
Thanks all of you for your concern and a special thanks as well to all of you who have already filled out the survey!
@Bojhan & Bevan: I am aware that the people who will find the survey through this post are not representative for the whole group of Drupal users. But Drupal administrators are also part of the Drupal users, so I need you guys too. Next to that I'm recruiting 'normal' users as well through our clients and other contacts.
@yoroy: Although I was already aware of those articles, thanks for the links.
Feedback on your survey
I am always concerned when students show up with a survey expecting people in a community to fill it out. You ask a lot of demographic questions and they are mixed throughout the survey. A better approach would be to group the demographics, and make that information optional. I am not really sure you are going to get a large enough sample size to make use of age and gender.
Have you taken the time to actually ask these questions in an interview? When we do surveys in the Drupal community, we try to first do 10 interviews with the survey questions to ensure the questions are well prepared and make sense. Many of the questions you are asking have been asked in previous survey's with large sample sizes and the answers have been confirmed over multiple years.
30 questions is too many in my opinion. We've also seen that when you ask more than 7 questions the response rate falls off dramatically meaning the responses are so skewed due to the small response rate that they are not reliable.
I suggest that you figure out what you will do with the answers and be clear what the benefit to the Drupal community will be. Then when we understand what the answers will reveal, the community can participate.
Kieran
Drupal community adventure guide, Acquia Inc.
Drupal events, Drupal.org redesign
A brief comment
On the question "What do you do when you get stuck, using the CMS?" I had to rank all alternatives, although some of them were alternatives I never use.
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Hilde Austlid, Drupalchick
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Hilde Austlid, Drupalchick