Posted by cosmicdreams on October 22, 2007 at 8:29pm
Lately I've been scouring the User Experience issue queue. I've triaged a lot of issues out to more appropriate projects. If I've done so in error, I'm sorry.
After I panned out a lot of obvious issues. I've found some genuinely interesting suggestions. I would like to welcome everyone to come visit the issue queue for a few minutes and take a look around at the issues.
LINK: http://drupal.org/project/issues/user_experience
I've gone through all the ones marked as a bug, a task, or a support request. I'm still going through the feature requests. Most of the feature requests are good ideas. Everything else sounded like it should have been posted to the support forum or filed as a bug for some other project.
Comments
Thanks, this sounds exactly
Thanks, this sounds exactly like what that issue queue needs.
Old issues
I'm looking at very old issues right now, and it seems most of them have been fixed in a way or another, or are non-issues.
What are we supposed to do with "issues" like this one?
My take is ideas like that
My take is ideas like that should be encouraged, and the person with the idea should be encouraged to get it done. But just point out that this issue tracker isn't the best place for the brainstorming and development and recommend either the forums or (probably better) an appropriate group here at g.d.o. Then close. ^_^
Sure
I agree but with issues that are two years old, it's a bit difficult to say "oh thanks for suggesting this" :)
That's a good point
Yes if the issue is 2 years old, how helpful has the posting of the suggestion has been for drupal as a whole?
Perhaps that's a seperate point. If we focus on how can the suggestion be helpful for us now we should focus on whether or not the suggestion is relevant still. Many of the suggestions I've seen are still relevant or describe user experiences that already exist in either the core of drupal or as an addon module.
If I know that the user is describing a feature or anything that already exists I mark the issue as fixed, give the poster some time to respond, then mark the issue as closed.
Does that sound like a good policy?
Software Engineer @ The Nerdery
Misplaced
I think lots of old issues were unanswered because they were filed under the wrong project. We shouldn't hesitate to redirect issues to other projects if appropriate, with a comment. Like this one to user module I guess.
Update: Great progress
Before we started working on the user experience issue queue, we had 8 pages of issues. Now we're down to 5. Given that each page has 20 issues, that means we have closed or triaged about 60 issues and have about 100 issues remaining.
Next week I'll be closing some of the issues I marked as fixed this week and we'll see that number go down even more.
Software Engineer @ The Nerdery
Don't close fixed issues
Don't waste time closing fixed issues - it's done automatically after two weeks.
Awesome
Awesome, thanks Chris.
Software Engineer @ The Nerdery
Update 2: We've touched them all
Looks like we've updated all of the issues that have been submitted to the user experience issue queue. Our oldest issue is now about 6 days old. By my count, we have 70 issues with another 13 currently marked as fixed.
Now is a great time to come on over to the user experience queue to discuss the remaining issues.
Software Engineer @ The Nerdery