Posted by hippogriffe on April 17, 2008 at 6:49pm
I run a Drupal installation which I have been using happily in a Drama 10 classroom, mainly for the collaborative composition of theatrical scripts. Happily, that is, until I asked my students one day in the school lab to send me a message concerning an assignment. Everyone reported receiving an error message indicating they had sent three messages, but indeed had not. The message form didn't show.
I apologize for posting this here if I am not supposed to, and would appreciate guidance. Can anyone explain to me, please, what is happening, and how to resolve it?
Comments
Check your contact settings
Assuming you are running Drupal 5.x, these settings will be at admin/build/contact/settings
I also recall seeing (a while back now, maybe 6 months or longer) some talk about a bug like this, but some googling didn't turn up anything, so maybe I'm imagining things --
If, however, you are running a Drupal version under 5.7, you should upgrade -- it's a good practice, and could also eliminate this issue.
You should also check that your users have the rights to the contact form.
Cheers,
Bill
FunnyMonkey
Tools for Teachers
FunnyMonkey
Thank you
Thanks for the tip, and I apologize for not having gotten back sooner. Term tests and all, you know! I did find the setting of 3 messages per hour, per user. I imagine there is some deeper issue related perhaps to referrers that causes the error. All our lab machines, IP addresses in the 10.162.xxx.yyy range funnel out through the same IP address from the school, so while users are logged in individually in the lab, they're still using the same IP addess outbound from the school.
Anyway, setting the value higher should accomodate any of my classes.
The more you know, the more you know you don't know.
The more you know, the more you know you don't know.